GB-Glasgow: Contact Centre Services

Award

Buyers

Student Loans Company

Value

£82,600,000

Suppliers

TELEPERFORMANCE LIMITED

Classifications

Customer services

Tags

award

Submission Deadline

4 months ago

Published

1 week ago

Description

Provision of an onshore (UK) Contact Centre(s) providing inbound telephone calls and Live Chat and assessing support will be the primary services required.  We are looking for a sole Supplier who will provide the Services, from their own UK Contact Centres, in parallel to SLC providing services from its Contact Centres

Documents

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Contract Agreement

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Award Notice

Details on the tender award and selected suppliers.

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Organisation

Student Loans Company

Body governed by public law

Susan Ayre

[email protected]

441413062109

Timeline complete

Publish

Bid

Evaluate

Award

Complete