TELEPERFORMANCE LIMITED

Information

Name

Type

Company

Roles

Supplier

Company Size

Large

Company Number

Incorporation Date

Website

http://www.teleperformance.com

Address

Spectrum Building, Bond Street

Bristol
BS1 3LG
United Kingdom

Suppliers

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Contracts awarded to TELEPERFORMANCE LIMITED

The contracts that TELEPERFORMANCE LIMITED have been awarded to supply. Click on the contract to view more detailed information and view the full details about the contract won.

Award

Published 4 months ago

Universal Credit Targeted Case Review Resource Augmentation

This contract is to provide augmented resource to undertake Universal Credit case reviews. The supplier shall provide agents from the supplier staff to augment DWP's Universal Credit claim review team by establishing and operating a parallel claim review service with responsibilities limited to clerical and assessment activities to deliver savings, detect error and potential fraud in Universal Credit payments to reduce proportion of cases that are being paid incorrectly. Deliver value to the taxpayer and reduce the Monetary Value of Fraud & Error (MVFE) and provide evidence that informs future policy decision that target reducing the level of error entering the Universal Credit caseload and provide data that helps detect cases with fraud or error more quickly and accurately.  Contribute to reducing the levels of fraud and error in Universal Credit claims to mitigate the reputational risk to DWP and the broader benefit system by reducing the levels of fraud and error. The Supplier has been awarded an initial 4 year contract, potentially valued, as advertised in the ITT document, at up to approximately £430m with options and extensions potentially increasing the total value to approximately £694m. The current indicative value of the contract based on prices tendered in the winning tender, is £368m, rising to £632m with all extensions and options.

£694,000,000 Bids close: 9 months ago

Information

Name

Type

Roles

Company Size

Company Number

Incorporation Date

Website

Address

Suppliers

Contracts awarded to TELEPERFORMANCE LIMITED

Universal Credit Targeted Case Review Resource Augmentation

Contacts

Statistics (1 Year)

Contracts Won

Total Won

Average Win