Interim IT Operations Engineer

Description

Awarded under ESPO Framework 3S-22 Strategic HR Services, Lot 1 - Executive and Managerial Interim Recruitment, Sub-Lot 1f - IT, Digital, Media & Marketing.

We're on the hunt for an experienced IT Support Specialist. The ideal candidate will be well-versed in supporting medium-sized organizations, bringing in-depth expertise across a range of platforms and tools, from Microsoft Endpoint Manager (InTune) to Office 365 administration. This role will be key in supporting the organisation through a period of transition to an outsourced provider as well as key to the growth of the organisation.

Key Deliverables / Responsibilities:

IT Support
-	Provide top-tier IT support tailored to the needs of medium-sized organizations.
-	Troubleshoot and resolve IT issues promptly, ensuring minimal disruption to operations.
Microsoft Endpoint Manager (InTune)
-	Deliver support and administration for Microsoft Endpoint Manager (InTune).
-	Manage device configurations, updates, and security policies through InTune.
Desktop Support
-	Offer dedicated support for desktop systems, handling software and hardware issues.
Microsoft/Office 365 Administration and Support
-	Administer, manage, and support Office 365 applications and users.
-	Address any access, email, or application-related issues within the Microsoft/Office 365 suite.
SharePoint Support
-	Assist with SharePoint administration, permissions, and troubleshooting.
-	Ensure optimal performance and user experience within SharePoint.
Device Support
-	Provide support for a variety of devices including laptops and mobile devices, ensuring they are secure, updated, and optimised for performance.
-	Handling Starters, Movers and Leavers - setting up devices and running through inductions as required.
IT Security
-	Uphold IT security best practices across all responsibilities.
-	Assist in monitoring and mitigating potential security threats.