Mental Health Innovations

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2nd floor, The Phoenix Brewery, 13 Bramley Rd, Notting Hill W10 6SZ

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Contracts awarded to Mental Health Innovations

The contracts that Mental Health Innovations have been awarded to supply. Click on the contract to view more detailed information and view the full details about the contract won.

Award

Published 1 month ago

NHS SY ICB - Crisis Text Line Service

A high quality Crisis Text Service will provide timely, accessible, and effective support including a range of interventions tailored to meet the diverse needs of service users including: • Providing a clinically led service with Mental Health Practitioners undertaking the text based conversations. • Providing a service that caters to individuals across all age groups, ensuring that no one is excluded from accessing support. • Recognising that crisis can occur at any time and to anyone thus ensuring that the crisis text service operates 24/7, 365 days a year. • Offering the following range of support interventions to address the diverse needs of service users: Text based crisis intervention, emotional support, referrals to appropriate services, safety planning and risk formulation. • Ensuring appropriately qualified Mental Health Practitioners undertake comprehensive training that covers essential topics such as active listening, de-escalation techniques, suicide risk formulation, risk assessment and safety planning across all ages. • Ensuring clinical supervision and support for staff • Mental Health Practitioners completing training that addresses the diverse needs of all age groups and populations to ensure that all individuals receive culturally sensitive and inclusive support that meets their unique needs. • Integration with NHS 111 – Mental Health Option and signposting to local crisis services across South Yorkshire. • Providing South Yorkshire Integrated Care Board with quarterly Service Quality Performance Reports which detail the number of texters and conversations, escalations, day of the week, time of the day, topic of conversations, demographic breakdowns, and user satisfaction. • Providing ongoing support from a Partnership Manager, including marketing resources, quarterly review meetings, check-in calls, email support, contract review meeting and responses within 24 hours. • Being committed to working collaboratively with SYICB and other local partners to introduce more efficient and innovative ways of working. • Supporting with insight for local and targeted promotion across South Yorkshire. • Considering local feedback for service improvements.

£765,000
Award

Published 2 months ago

NECS543 Crisis Text Service for North East and North Cumbria

The service provides text support to those in a mental health crisis and is all age service

£542,000

Mental Health Innovations

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Type

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Company Number

Incorporation Date

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Address

Suppliers

Contracts awarded to Mental Health Innovations

NHS SY ICB - Crisis Text Line Service

NECS543 Crisis Text Service for North East and North Cumbria

Contacts

Statistics (1 Year)

Contracts Won

Total Won

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