User Services for Emergency Services Network (ESN)

Award

Buyers

Value

£1,362,000,000

Suppliers

Classifications

  • Telecommunications services
  • Telecommunications equipment and supplies
  • Telecommunications equipment
  • Telecommunications facilities
  • Telecommunications system
  • Ancillary works for telecommunications
  • Networking, Internet and intranet software package
  • Billing system
  • Maintenance and repair of data network equipment
  • Maintenance and repair of information technology equipment
  • System maintenance services
  • Maintenance services of telecommunications equipment
  • Communications system maintenance services
  • Mobile-telephone services
  • Air-to-ground telecommunications services
  • Draft plans (systems and integration)
  • IT services: consulting, software development, Internet and support
  • Systems consultancy services
  • Helpdesk and support services
  • Helpdesk services
  • Systems support services
  • Software testing
  • Systems testing services
  • Software-related services
  • Software support services
  • Software development services
  • Repair of information technology software
  • Software supply services
  • Data network management and support services
  • Data transmission services
  • Data management services
  • Internet services
  • Customer services
  • Call centre
  • Collection agency services
  • Subscription services
  • Miscellaneous business-related services
  • Staff training services
  • Radio services
  • General Mobile Radio Services/Family Radio Services (GMRS/FRS)
  • Services related to the preparation of training manuals
  • Services furnished by business, professional and specialist organisations

Tags

  • award
  • contract

Published

3 months ago

Description

This Award Notice relates to the award of a contract the provision of User Services (US) , a managed service to be provided to  the 3 Emergency Services (Police, Fire and Rescue and Ambulance) ("3ES") and other future users. 

Documents

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  • Contract Agreement

    The official contract terms, conditions, and scopes of work.

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  • Award Notice

    Details on the tender award and selected suppliers.

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Organisation

Secretary of State for the Home Department

Ministry or any other national or federal authority, including their regional or local subdivisions

ESMCP User Services Commercial Lead

esmcp_user_services@homeoffice.gov.uk

Timeline complete

Publish
Bid
Evaluate
Award
Complete