TOM Delivery Partner for CCG (CW95581)

Award

Buyers

H M Revenue & Customs

Value

£4,165,000

Suppliers

Baringa Partners LLP

Classifications

Management-related services

Tags

award

Submission Deadline

6 months ago

Published

1 month ago

Description

Provision of support and design of a Target Operating Model for Customer Care Group incl. governance, process data, technology, people and skills.
Wave 1: better use of planning in operations.
Wave 2: enabling CCG to have a flexible workforce.

Documents

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Contract Agreement

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Award Notice

Details on the tender award and selected suppliers.

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Organisation

H M Revenue & Customs

Ministry or any other national or federal authority, including their regional or local subdivisions

[email protected]

0300 057 3776

Timeline complete

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