Customer Satisfaction Tracker
Buyers
Value
£25,560
Suppliers
Classifications
- Research services
Tags
- award
Submission Deadline
3 months ago
Published
2 months ago
Description
This awarded contract is for a Customer Satisfaction Tracker that tracks and understands the attitudes of residential consumers and the quality of service they receive for each service they purchase. The Customer Satisfaction Tracker is Ofcom's key data source on levels of overall satisfaction across the communications markets (landline, mobile, fixed broadband and pay TV).
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