Customer Satisfaction Tracker

Award

Buyers

Value

£25,560

Suppliers

Classifications

  • Research services

Tags

  • award

Submission Deadline

2 months ago

Published

1 month ago

Description

This awarded contract is for a Customer Satisfaction Tracker that tracks and understands the attitudes of residential consumers and the quality of service they receive for each service they purchase. The Customer Satisfaction Tracker is Ofcom's key data source on levels of overall satisfaction across the communications markets (landline, mobile, fixed broadband and pay TV).

Documents

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  • Contract Agreement

    The official contract terms, conditions, and scopes of work.

    Download
  • Award Notice

    Details on the tender award and selected suppliers.

    Download

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