Out of Hours Call Handling Service

Award

Buyers

Value

£112,780

Suppliers

Classifications

  • Office-support services
  • Telephone-answering services

Tags

  • award
  • contract

Published

1 month ago

Description

The Authority, is seeking to appoint a business partner to effectively and reliably deliver an
Out of Hours Call Centre Handling Service Provision.
This is for the handling of calls outside of the Authority’s own customer call centre operating
hours in regard to the portfolio of properties it owns and manages and shall typically relate to
the reporting of repairs, the triaging of such and associated raising of works orders with the
Authority’s appointed repairs contractor’s. The services to be provided under the contract
shall be in all respects of the quality or type as detailed in the Specification, Contract,
Schedules and Appendices.

Documents

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  • Contract Agreement

    The official contract terms, conditions, and scopes of work.

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  • Award Notice

    Details on the tender award and selected suppliers.

    Download

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Organisation

Orbit Group Limited

Body governed by public law

Ms Samantha Bishop

[email protected]

Timeline complete

Publish
Bid
Evaluate
Award
Complete