P5426 Leisure Facilities Back Office Professional Services & Systems Agreement (PSA)

Description

High Peak Borough Council and Staffordshire Moorlands District Council (the Councils) wish to openly invite tenders for the selection of a main provider for the Councils' Leisure facilities operational 'back office professional support and systems' contract.

The Councils are currently in outsourced concession contracts for the delivery of Leisure facilities operations, both are due to expire end of March 2024. Work is underway to establish a wholly owned Local Authority Trading Company (LATCo.) to manage their Leisure centres and deliver active health and wellness services for both Council areas, to be operational for 01 April 2024.

The Councils will be the Contracting Authorities at the point of award, however interested participants must note that there will be a requirement to novate the contract arrangements to the subsidiary company when established and operational.

The future contract will be for multiple requirements across a range of professional service disciplines and systems, to support the operation of the new company, including but not limited to:

- ICT Support (Leisure Centre specific electronic point of sale system, Office functions, website, All systems [including App, CRM, Digital Asset Management System]), 

Payroll system, Finance, Customer Data, Communications

- Finance Systems (Customer Payments, Purchase to Pay / Invoice payments, Invoices raised, VAT, Financial Information)

- Payroll (Monthly salary and wages, PAYE, Pensions, National Insurance, Other [inc annual leave, sickness, training records])

- Human Resources (Produce contract of employment, Record for starters/leavers, Annual leave records, Sickness records)

- Direct Support, Accident Reporting, Legislative Updates, App KPI Management