Historic England Customer Service Provision

Award

Buyers

Value

£447,278

Suppliers

Classifications

  • Wide area network services
  • Call centre
  • Customer services
  • Telephone operator services

Tags

  • award
  • contract

Published

4 months ago

Description

Historic England requires a Customer Service supplier to act as first point of contact for Historic England for general enquiries and as a filter for other enquiries, working to an agreed service standard.  This is required Monday to Friday year round between 9am to 5pm. Historic England expects this work to be carried out from the suppliers premises or workers homes without any requirement for an onsite presence at Historic England.

Documents

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  • Contract Agreement

    The official contract terms, conditions, and scopes of work.

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  • Award Notice

    Details on the tender award and selected suppliers.

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Organisation

Historic England

Body governed by public law

Timeline complete

Publish
Bid
Evaluate
Award
Complete