Managed Support Service for Microsoft D365 Finance & Operations System

Award

Buyers

Care Quality Commission

Value

£119,670

Suppliers

Tisski Ltd

Classifications

System and support services

Submission Deadline

5 months ago

Published

3 months ago

Description

This is a Contract Award Notice.

The Care Quality Commission (CQC) require the services of an Support Partner to provide a Managed Support Service for its Microsoft D365 Finance & Operations-based Finance System. 

The provision of support will include 2nd Line Support & Maintenance Services during CQC's standard working hours and will include System Evergreening activities and support / resolution of system user service requests and incidents.

This procurement was undertaken through the CCS G Cloud 13 Framework Agreement (RM1557.13), Lot 3 Cloud Support, following the Direct Award process.

The Contract is awarded for a total period of 12 months. 

Total Awarded Value is maximum of all charges including any optional contract extensions.             

Contract Reference: CQC RCCO 120

Documents

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Contract Agreement

The official contract terms, conditions, and scopes of work.

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Award Notice

Details on the tender award and selected suppliers.

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