Next Flood Warning System (NFWS)

Award

Buyers

ENVIRONMENT AGENCY (Defra Network eTendering Portal)

Value

£23,853,272

Suppliers

Leidos

Classifications

Information technology services
IT services: consulting, software development, Internet and support
Electronic message and information services
Contact management software package
Geographic information systems (GIS or equivalent)
Short Message Service (SMS) services
Software package and information systems
Interactive voice response software package

Tags

award
contract

Published

1 year ago

Description

The EA has used a flood warning system (FWS) to deliver a flood warning service to the public, partners and the media for over twenty years. The current system has remained largely unchanged for many years. FWS is supported by satellite systems maintained by the EA and third-party suppliers in order to provide accurate and up-to-date information to users. This is a complex technology estate, and includes telemetry systems, forecasting systems and services all feeding into messages being issued from the FWS.<br/><br/>The purpose of this notice is to announce the award of the contract (which shall commence on 4th March 2024) for the next flood warning system (NFWS). Please refer to II.2.4.1 for further information.

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Contract Agreement

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Award Notice

Details on the tender award and selected suppliers.

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We would welcome your views on what end-to-end security solution you would recommend Section 2: Compliance with required Service Levels (see Appendix B) • Please confirm whether you can comply with the required Service Levels • If you are unable to comply, please explain why and detail your alternative offering Section 3: Provision of Company Profile in support of your tender response. Please provide: • Full title of company • Overview and profile of the company • Company registration number • Addresses where service will be provided from • Names and profiles of key company officers • Evidence of company's financial viability • Means of contact for faults issues and queries • IT qualifications and experience of engineers that will be involved in the contract • Is the company quoting the parent company or a subsidiary? If subsidiary, please supply the name of the parent company • VAT Registration number (if registered for VAT) • Any certifications held by the organisations e.g. ISO27000 • Detail what steps you have taken within your company to align with Data Security/ GDPR legislation • Amount of cover for public and product liability insurance • Summary of your client engagement approach e.g. meetings, surveys, regular calls etc • Details of three reference clients (one of which must be a local council) as we may wish to take up references Additional Guidance: When returning your tender response please note: • If you feel there are any omissions in Sections 1 to 3 then please include these in your response and highlight them • Include any assumptions in your response • Please enclose an example of the Master Service Agreement you would apply to this contract if awarded this tender • State the lead time for setting up the Support and Maintenance agreement as specified in Section B of this document • The term of the contract must be for a minimum of 3-years (with 4- and 5- year options also provided) and should continue in one-year periods, unless terminated by either party not giving less than sixty days' notice • If you have any questions, please submit these in writing to [email protected] within five (5) working days of receiving the tender specification so they can be responded to promptly and the response shared with other interested parties • To be considered in the tender selection process we must receive your response no later than close of business on Friday, 10 October 2025. • Tender responses should be sent by email to [email protected], marked CONFIDENTIAL: TENDER RESPONSE TO PROCUREMENT OF IT CONTRACT Section C: Appendices Appendix A: Existing IT Estate required to be supported Item Quantity Officer PCs and Laptops 12 Server 1 Konika Minolta Printer 1 Dymo Printer 1 Network Infrastructure Device Package 3 Microsoft Exchange Plan 1 19 Microsoft 365 Business Standard Licence 8 Vault Back Up (private cloud) 250GB package - please state unit cost per GB User Protection (Barracuda / EDR) 5 Endpoint Protection (EDR) 6 Email Protection external only - this covers 12 employee PC and laptops and the 17 councillor tablets 29 Councillor tablets 17 - Please exclude from the tender as these are being decommissioned shortly and current day to day support provided by one of the councillors Councillor laptops (currently being purchased) 10 - please see Appendix C Officer tablets (currently being purchased) 2 - spec similar to Councillor laptops in Appendix C SIEM / SOC (purchase being considered) for Council Officer PCs, Laptops and Tablets 11 SIEM / SOC (purchase being considered) for Councillors 17 Appendix B: Required Service Levels The target Service Level Agreement (SLA) defined in this section applies to standard business hours of 08.00 to 18.00hrs, Monday to Friday (excluding public holidays). 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Organisation

ENVIRONMENT AGENCY (Defra Network eTendering Portal)

National or federal agency/office

Neil Widdop

[email protected]

+44 7826950799

[email protected]

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