iCasework case management for councillors

Award

Buyers

Value

£59,375

Suppliers

Classifications

  • Software package and information systems

Tags

  • award

Submission Deadline

2 years ago

Published

7 months ago

Description

Purchase and Implementation of Civica iCasework councillor case management system on request of Chief Executive. System will enable Councillors to log and track cases from members of the public and follow up with relevant internal departments to bring to successful resolution. Additional reporting features will enable the Council to easily identify problematic service areas, or ward specific issues to enable improved forward planning and engagement with its residents.

Documents

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  • Contract Agreement

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  • Award Notice

    Details on the tender award and selected suppliers.

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Organisation

London Borough of Islington

Regional or local authority

Mahiul Islam

[email protected]

7342188998

Timeline complete

Publish
Bid
Evaluate
Award
Complete