L25013-T-SG - Customer Data Unification Platform

Open

Buyers

LONDON LUTON AIRPORT OPERATIONS LIMITED

Value

£480,000

Classifications

Data services
Software package and information systems
Sales, marketing and business intelligence software package
Business intelligence software package
Database systems
Database software package
Electronic data management (EDM)
Data-acquisition system
Electronic data exchange services
IT services: consulting, software development, Internet and support
Data-processing services
Data conversion services
Data preparation services
Data capture services
Data collection and collation services
Data analysis services
Data management services
Content or data standardization and classification services

Tags

tender

Submission Deadline

2 weeks from now

Published

3 hours ago

Description

LLA has the aim of delivering seamless & personalised guest experiences at every touchpoint that drive value for the guests and the business. In order to meet this ambition, LLA requires a suitably experienced and technologically capable Customer Data Platform provider to unify LLA’s guest data into a single customer view, ingest relevant contextual data from the operation and third parties to orchestrate personalised, contextually relevant and useful guest experiences delivered seamlessly across existing and new touchpoints as they are developed.
This contract would be awarded for a six-year period. This will be subject to good performance of the supplier and success of the platform, that it continues to be market leading and meets the evolving requirements of LLA & our guests.
For further details, please see the tender documentation available via the procurement portal.

Documents

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Contract Agreement

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Award Notice

Details on the tender award and selected suppliers.

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Organisation

LONDON LUTON AIRPORT OPERATIONS LIMITED

Airport-related activities

[email protected]

+44 1582405100

[email protected]

+44 1582405100

Timeline active

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