Rainbow Customer Contact and Core Banking - LOT 1 - Customer Contact Centre and Operations

Award

Buyers

NS&I

Value

£275,959,714

Suppliers

Sopra Steria

Classifications

Customer services

Tags

award
contract

Published

11 months ago

Description

This procurement is for a strategic supplier of managed services to support, deliver and integrate contact centre services, including the provision of Assisted Digital capabilities, supporting customers through digital self-service and customer journeys to perform on their behalf when needed to support vulnerable and digitally excluded customers.

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Contract Agreement

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Award Notice

Details on the tender award and selected suppliers.

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Organisation

NS&I

Body governed by public law

Jennifer Charlesworth

[email protected]

Timeline complete

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