Communications Marketplace DPS

Open

Buyers

Value

£260,000,000

Classifications

Advertising and marketing services
Advertising material
Portable computers
Tablet computer
Television and audio-visual equipment
Audio-visual equipment
Audio-visual materials
Apparatus for sound, video-recording and reproduction
Exhibition equipment
Database and operating software package
Database software package
Catering services
Multimedia Message Service (MMS) services
Analysis services
Business analysis consultancy services
Project management consultancy services
Data services
Data collection and collation services
Data supply services
Database services
Added-value database services
Data management services
Content or data standardization and classification services
World wide web (www) site design services
Application service providers
Internet or intranet client application development services
Internet or intranet server application development services
Business services: law, marketing, consulting, recruitment, printing and security
Advertising services
Advertising consultancy services
Advertising management services
Advertising campaign services
Marketing services
Direct marketing services
Customer services
Business and management consultancy and related services
Marketing management consultancy services
Design consultancy services
Public relations services
Public relations management services
Public relations consultancy services
Translation services
Recruitment services
Proofreading services
Typesetting services
Graphic design services
Design support services
Event services
Cultural event organisation services
Festival organisation services
Fair and exhibition organisation services
Photographic services
Advertising photography services
Motion picture and video services
Motion picture and video production services
Advertising film production
Advertising video-tape production
Information film production
Services in connection with motion-picture and video-tape production
Radio and television services
Sports-event promotion services
Sports-event organisation services

Tags

tender

Submission Deadline

2 years from now

Published

1 year ago

Description

Crown Commercial Service (CCS) as the Authority has put in place a Dynamic Purchasing Agreement (DPS) for services including but not limited to; the provision of marketing, communications, creative services, recruitment advertising and events for all UK central government bodies, wider public sector organisations and charities.

Documents

Premium

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Contract Agreement

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Award Notice

Details on the tender award and selected suppliers.

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Monthly Performance Report o Content: Sales performance, stock levels, profit margins, display quality, and actions taken on slow-moving products. o Frequency: Monthly o Metrics Included: Sales growth, customer satisfaction, stock availability, stock turnover, profit margins, and product display compliance. 2. Customer Satisfaction Report o Content: Monitoring customer satisfaction through various means to direct product development and provide satisfaction levels. From customer surveys, feedback analysis, and action taken based on customer insights. Utilisation of centre staff is possible for in centre surveying. o Frequency: 6 monthly o Metrics Included: Customer satisfaction score, customer feedback trends and actions taken. 3. Performance Review and Improvement Plan o Content: An annual performance review outlining achievements against KPIs, challenges encountered, and recommended strategies for continuous improvement. o Frequency: Annually. o Metrics Included: Year-on-year growth, major challenges, corrective actions taken, and recommendations for the following year. 2.5 Reporting Format and Delivery • Reports should be submitted in a clear, professional format, using data visualizations such as graphs, charts, and tables where appropriate. • All reports must be submitted electronically (via email or file sharing platform) in PDF or Excel format unless otherwise agreed. • Timely submission of these reports is essential, and any delays in report delivery will be considered in the performance evaluation. The implementation of robust KPIs and regular reporting is essential to measure the success of retail management and merchandising services. 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Published 22 hours ago

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Organisation

The Minister for the Cabinet Office acting through Crown Commercial Service

Ministry or any other national or federal authority, including their regional or local subdivisions

[email protected]

+44 3454102222

[email protected]

+44 3454102222

Timeline active

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