Microsoft Unified Support

Award

Buyers

Sheffield City Council

Value

£690,090

Suppliers

Microsoft Limited

Classifications

Software support services

Tags

award

Submission Deadline

1 year ago

Published

11 months ago

Description

Personalised support delivered through a mix of reactive, proactive, and in-depth support solutions. 

The decision taken to award this contract was made on 27/10/2023.  The contract award was made using G-Cloud 13 Key Criteria Search. The search resulted in a single supplier. 

There is an option to extend (during 2026) for a period of 12 months up until 31/10/2027

Documents

Premium

Bypass the hassle of outdated portals. Get all the information you need right here, right now.

Contract Agreement

The official contract terms, conditions, and scopes of work.

Download
Award Notice

Details on the tender award and selected suppliers.

Download

Similar Contracts

Open

Cross Justice Secure Mail (2026)

This requirement relates to the provision of national secure email, file encryption and disaster recovery service within the Ministry of Justice and participating Contracting Authorities across England, Wales, Scotland & Northern Ireland. The Authority is seeking a supplier to design, build and transition (including data migration) from the existing Cross Justice Secure Mail (previously known as Criminal Justice Secure eMail) ("CJSM") (the "Implementation Phase") and to manage and maintain the Cross Justice Secure Mail as a new system (the "Live Phase"). CJSM has been in operation for over 20 years and enables OFFICIAL information to be communicated between assured organisations, both in the public and private sector, such as the Crown Prosecution Service, victim support organisations, the police, probation, legal representatives, private prisons, and others. The service supports a large number of users, user organisations and communications: • over 10,000 connected organisations • over 12,000 connected domains • over 478,000 active users per annum • over 52,000,000 electronic messages relayed each year The estimated total value of the Contract is £26,000,000 including implementation costs and the live service. The actual value of the Contract will depend on a number of influencing factors including: a) the prices tendered by the successful Bidder; b) the implementation plan tendered by the successful Bidder; c) whether any extension options are applied; d) whether any of the optional services are taken up by the Ministry of Justice and participating Contracting Authorities across England, Wales, Scotland & Northern Ireland during the term of the Contract. In the first instance, interested suppliers must request a copy of the Authority’s Non-Disclosure Agreement by sending an email to: [email protected] In response to such emails, suppliers will be sent a Non-Disclosure Agreement (NDA) via Adobe e-sign, which must be signed electronically before the supplier will be able to access further details of the opportunity via the Authority's Jaggaer eSourcing Portal, the URL address of which is below: https://ministryofjusticecommercial.bravosolution.co.uk/web/login.html If suppliers have not yet registered on the e-Sourcing Portal, this can be done online by following the URL address above. Suppliers must be registered on the Authority's Jaggaer eSourcing to participate in the opportunity. To participate in the opportunity, Tenderers must submit a Selection Questionnaire response meeting the relevant requirements set out in the Instructions to Tenderers by the time limit for receipt of expressions of interest in IV2.2. This is the deadline for the response. All Selection Questionnaire responses and Tenders are to be submitted via the Authority's Jaggaer eSourcing Portal, in accordance with the instructions set out in the Instructions to Tenderers.

Ministry of Justice

Published 4 days ago

Open

Microsoft Dynamics 365 Finance & Operations Support

Norse Group is in the process of replacing its core financial application with Microsoft Dynamics 365 Finance & Operations (D365). To ensure robust support arrangements in place at the point of go live, Norse Group is undertaking a Restricted Tendering Process to seek a qualified external support partner to supplement its internal support teams.

Norse Commercial Services Ltd

Published 2 weeks ago

Open

Microsoft Dynamics 365 Finance & Operations Support

Norse Group is in the process of replacing its core financial application with Microsoft Dynamics 365 Finance & Operations (D365). To ensure robust support arrangements in place at the point of go live, Norse Group is undertaking a Restricted Tendering Process to seek a qualified external support partner to supplement its internal support teams.

Norse Commercial Services Ltd

Published 2 weeks ago

AI Bid Assistant

Our AI-powered tool to help you create winning bids is coming soon!

View Contract Source Save Contract

Organisation

Sheffield City Council

Regional or local authority

Paul Rayton

[email protected]

Timeline complete

Publish

Bid

Evaluate

Award

Complete