NCC830B BEST Transformation Delivery Partner
Value
£2,886,110
Suppliers
Classifications
- Business and management consultancy and related services
Tags
- award
- contract
Published
10 months ago
Description
Northumberland County Council (the Council) is experiencing increasing pressure and challenge going forward in terms of a changed demand and expectations following Covid and the ever-increasing financial pressures and predicted funding gaps. The Council is preparing to procure a Delivery Partner that will support the Council’s three year transformation journey (BEST) to make the Council more modern, efficient, and fit for purpose whilst delivering sustainable financial savings. BEST is not about cutting services, but about transforming the way services are delivered and how the Council operates to achieve the best outcomes for our customers, staff and residents. In summary, the key aims are: Improved customer experience Enhanced experience for staff Improved efficiency and effectiveness following a Best Value approach
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