Workforce Management System

Description

South Central Ambulance Service NHS Foundation Trust (SCAS) is seeking to procure a fully
supplier hosted, managed and onward going developed, Software as a Service provided
Workforce Management Software System for use by all UK Ambulance Trusts.
All UK Ambulance Trusts currently use GRS and there is a desire to seek a solution which will
provide a total workforce management solution, incorporating the functionality currently
provided by other interdependent systems.
SCAS, as lead Contracting Authority, is seeking to appoint a Supplier by 6th April 2021 who
will be responsible for developing an all-encompassing system suitable for use by all
Ambulance Trusts for a go live date for SCAS, and potentially at least two other Ambulance
Trusts, of 1st April 2022.
Please see the following link for details of all the Ambulance Trusts who may draw down on
the contract:
https://aace.org.uk/uk-ambulance-service/map-of-nhs-ambulance-services/
The Authority seeks bids from organisations which can demonstrate experience of providing
a complex Workforce Management Software System for use with a wide range of different
personnel and who, whether or not they currently provide services to the NHS, can demonstrate:
i) a clear understanding and appreciation of:
• the complexities of the NHS;
• the Agenda for Change;
• NHS Terms and Conditions;
• The substantial range and complexity of the personnel employed and the differing terms
under which they are employed;
• The interplay within the NHS marketplace and the interaction between the Department of
Health, NHSE, NHSI, Clinical Commissioning Group and many other groups.
ii) High levels of competency in developing and continually updating a system to deliver
100% accurate information in terms of hours worked by differing personnel;
iii) The ability to ensure effective, live and accurate integration between hours worked and
the Authority's payroll system.
iv) Proven methodology for delivering the changing needs of an NHS body which employs a
wide range of different personnel needing to take account of the Working Time Regulations
and the interplay between annual leave, absence, TOIL, overtime, rostering and selfrostering.
v) The expertise to delivery effective and accurate integration with and data feed from the
worked hours data to the Trust's Payroll provider system.
SCAS intend letting a contract for up to 10 years (an initial 5 years from the point of award on
6th April 2021 and then four years from go live on 1st April 2022 with the option thereafter to
extend by multiples of one year up to a further five years).
Other Ambulance Trusts would have the option of drawing down on the ensuing contract
during its lifetime with the intention of a co-terminus date for all those Trusts utilising the
contract opportunity.
SCAS intends that the contract will involve a proactive Ambulance user group who will agree
on the development pathway for each following year in conjunction with the Supplier for the
benefit of all participating Trusts and, ultimately, the Trust's patients.
The system purchased by SCAS will also be made available to Isle of Wight NHS Trust as part
of a co-operation set up between the two public bodies under Regulation 12(7). The procurement of this third-party supplier via a fully compliant OJEU process means that no
private supplier has been placed "at an advantage vis-à-vis its competitors."