Managed Services for Business Solutions

Award

Buyers

Value

£110,000

Suppliers

Classifications

  • Maintenance of information technology software

Tags

  • award
  • contract

Published

3 years ago

Description

A maintenance and support contract is required for the DS3000 Integrated Communications
Control System (ICCS) used by the Thames Valley Fire Control Service. The maintenance
and support contract will be required to cover both the server installation which provides the
service to the Control room and the client desktop appliances which are utilised in the control
room. The DS3000 ICCS is a safety critical system, key to delivering an efficient call
handling, mobilisation and incident support function to the Thames Valley Fire Control
Service as part of its response to ‘999’ and other ‘emergency’ calls. The contract must
provide for the rectification of both hardware and software faults affecting the system and allow for the introduction of new functionality through the application of upgrades and the
upgrading of security software meeting the requirements for access to the Airwave radio
system and, in the future the Emergency Service’s Network.

Documents

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  • Contract Agreement

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  • Award Notice

    Details on the tender award and selected suppliers.

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Organisation

Royal Berkshire Fire Authority

Regional or local agency/office

Emma Peate

[email protected]

+44 118934736

Timeline complete

Publish
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Evaluate
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Complete