Three Year ICT Managed Service Contract 2026-2029

Open

Buyers

Value

£286,996

Classifications

  • Maintenance and repair of computer equipment
  • Maintenance and repair of information technology equipment
  • Maintenance of information technology equipment
  • Information technology services
  • Information technology requirements review services
  • Maintenance of information technology software
  • Maintenance and repair of mainframe computers
  • Maintenance of mainframe computers
  • Repair of mainframe computers
  • Maintenance and repair of minicomputers
  • Maintenance of minicomputers
  • Repair of minicomputers
  • Maintenance and repair of microcomputers
  • Maintenance of microcomputers
  • Repair of microcomputers
  • Repair and maintenance services of personal computers
  • Repair services of personal computers
  • Maintenance services of personal computers
  • Support services of personal computers
  • Facilities management services involving computer operation
  • Facilities management services for computer systems development
  • Facilities management services for computer systems maintenance
  • Computer-related professional services
  • Computer support and consultancy services
  • Computer support services
  • Technical computer support services
  • Computer network services
  • Computer testing services
  • Computer back-up and catalogue conversion services
  • Computer back-up services
  • Computer training services
  • Repair and maintenance services of line telephony equipment

Tags

  • tender

Submission Deadline

1 month from now

Published

6 hours ago

Description

The contract will be for the provision of Southside Housing Association’s Managed ICT Service. This includes our main office at 135 Fifty Pitches Road, Glasgow; our subsidiary office at 435 Shields Road, Glasgow and our mobile working staff who use tablets and phones while out in our estates and in residents’ homes.   You will work in partnership with the small IT Team to ensure the annual cycle of ICT support and management, installation and administration of Microsoft and Windows Licences, hosting of 21 servers and management of 3CX phone system.  The Association owns its ICT infrastructure and hardware.  It leases servers from our current IT Managed Service provider.  It leases telecommunication lines and, in some instances, uses the servers hosted by software database providers.  A scope of works is listed in Document B.  A brief outline of Southside’s infrastructure is in Document C.
The commencement date of the contract is 1st February 2026.  The contract will be for 3 years from the commencement date with the option to extend the contract by two further years in 1 + 1 year (12 month) increments, agreeable to both parties.

Documents

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  • Contract Agreement

    The official contract terms, conditions, and scopes of work.

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  • Award Notice

    Details on the tender award and selected suppliers.

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Organisation

Southside Housing Association Ltd

Body governed by public law

Liz Bowden

[email protected]

+44 1414221112

Timeline active

Publish
Bid
Evaluate
Award
Complete