BDRC Continental Ltd. (trading as BVA BDRC)

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12-20 Baron Street, London, N1 9LL

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Contracts awarded to BDRC Continental Ltd. (trading as BVA BDRC)

The contracts that BDRC Continental Ltd. (trading as BVA BDRC) have been awarded to supply. Click on the contract to view more detailed information and view the full details about the contract won.

Award

Published 1 month ago

Complaints Handling Tracker

To track and understand levels of satisfaction with complaints handling on a range of criteria across the main providers* of fixed landline, fixed broadband, mobile and Pay TV services among those who have contacted their provider with a complaint in the six months prior to fieldwork. More specifically, we would like to: Report on satisfaction with complaint handling within sectors and by provider. Report on customer satisfaction by complaint type (i.e. billing and customer service, repairs and installation and service issues) for each of the main providers in each sector. Track levels of satisfaction with customer service over time. Maintaining continuity: The data provided by subsequent waves of fieldwork should be comparable with CHT data published between 2017 and 2023. While there may be need for caveats, the key purpose of this tracker is to examine trends in levels of customer service in complaints handling and compare complaints handling between communications providers - it is therefore important that agencies are able to demonstrate in their tender how they will maintain comparability with previous years.

£114,858 Bids close: 2 months ago
Award

Published 5 months ago

Ofcom Market Research Framework 2024 - 2028

Ofcom is tendering for a Market Research Framework. Ofcom's Market Research team commissions primary research projects and services, working with a range of teams across the organisation, including Economics and Analytics, Networks and Communications, Broadcasting and Media Policy, Spectrum, Strategy & Policy and Online Safety. We require suppliers that can deliver high quality market research projects, with findings suitable for publication, following industry best practice. Examples of our work can be located on the Market Research section of the Ofcom website: https://www.ofcom.org.uk/research-and-data There will be six Market Research Lots in the new framework for the provision of standard market research services, each of which relate to a broad area of standard research expertise; Quantitative (Adults), Qualitative (Adults), Qualitative (Adults minority groups), Children's Research (Qualitative and Quantitative), Online omnibus/ panel and Behavioural Insight.

£20,000,000 Bids close: 1 year ago

BDRC Continental Ltd. (trading as BVA BDRC)

Information

Name

Type

Roles

Company Size

Company Number

Incorporation Date

Website

Address

Suppliers

Contracts awarded to BDRC Continental Ltd. (trading as BVA BDRC)

Complaints Handling Tracker

Ofcom Market Research Framework 2024 - 2028

Contacts

Statistics (1 Year)

Contracts Won

Total Won

Average Win