Public Sector Debt Resolution Tenders

Birmingham City Council seeks to appoint up to three suitably experienced Debt Collection Agencies (DCA’s) to who will be expected to trace, collect or set up a payment arrangement with the liable party. There are a variety of difference types of Debt Collection Agencies (DCA) each with their own unique selling points. The Authority wishes to use different types of DCAs to see which type performs the best. This is the first stage of a larger contract that will go into place later in the year. Contracts are expected to commence in November 2025 for a term of 12 months. The Authority is happy for traced expired warrants to be resubmitted to the Traffic Enforcement Centre at the expense of the DCA and then collected by the same company via the TCOG/Enforcement Agent process. Commission will be paid on all funds remitted back to the Council. The Council will be using its free to use e-tendering system (in-tend) for the administration of this procurement process and potential suppliers must register with the system to be able to express an interest. If you wish to express an interest in this opportunity please click on the following link to access https://in-tendhost.co.uk/birminghamcc/ and submit your details to register. You will then be able to log on which will enable you to download all relevant Invitation to Tender (ITT) documentation. If you are unable to register with In-tend or have any questions or problems on how to use this web site please either email us at: [email protected] Your completed tender submission should be returned by 12:00 noon on Monday 22nd September 2025 via the ‘In-tend’ system https://in-tendhost.co.uk/birminghamcc

Crown Commercial Service (CCS) as the Authority intends to put in place a Pan Government Collaborative Agreement for the provision of Debt Resolution Services, including but not limited to: debt collection, cryptocurrency collection, enforcement, auctioneers, process services, litigation, data services, and spend analytics to be utilised by any central government or wider public sector organisation looking for effective debt recovery such as collections, enforcement, data services, spend analytics and recovery. This 4-year closed framework agreement provides access to all types of recovery services for use across all debt streams, to maximise the collection of funds owed to central government and the wider public sector. With input from the Government Debt Management Function, Money and Pension Service, and third-sector partners, the framework is designed to maximise collections and to ensure fair treatment and sustainability of payment plans.

Thames Water intends to award an Agreement for the provision of a new Debt Management SaaS solution, as well as the Implementation and System Integration work associated with it. The Software Provider may wish to submit a bid in collaboration with a System Integrator, however Thames Water expects to sign one contract upon completion of this tender exercise under which the Supplier takes accountability for the provision of the Software licenses and the successful implementation of the system within Thames Water's environment.

Debt Recovery Enforcement Agents

Bernicia are looking to appoint a Recovery Agent for the provision of the recovery of former tenant arrears and sundry debts. The Recovery Agent should provide debt recovery services for Bernicia in accordance with all relevant laws and legal obligations as set out by the Financial Conduct Authority (FCA) and to the satisfaction of Bernicia. The FCA code of practice will be followed at all times by the debt recovery agent. Recovery Agents must have a licence to allow them to recover debts from debtors on behalf of other organisations. Bidders will be required to provide all the services outlined within this tender document fully and whilst our intention is to award to one bidder, Bernicia do however reserve the right to award to more than one bidder as per the details outlined within this document. This opportunity is being offered with a minimum term of 12 months with the option to extend for a further 24 months on a 12 + 12 basis. Additional information: All interested parties are able to access all tender documentation from our e-procurement portal at https://in-tendhost.co.uk/bernicia/aspx/Home Alternatively you can contact Bernicia`s Procurement Team at [email protected] Is a Recurrent Procurement Type? : Yes