TD2291- Debt Resolution Services

Description

Derby City Council (the Council) is undertaking this procurement to establish a framework for the Provision of Debt Resolution Services. Although the framework is being established for use by Derby City Council, Derby Homes will also be eligible to make use of this framework should they elect to do so.

This framework is being established to provide a Corporate Debt Management Services which include but not limited to:
- Service to cover Council Tax and Business Rates, Commercial Rents, Over Paid Housing Benefits
- Social Care and Miscellaneous Sundry Debt recovery.
- Along with Litigation Service and Data
- Analytics (Perennity to Pay)

The framework will be divided into three lots, and Suppliers may choose to submit proposals for one or more lots. A minimum of three Suppliers will be appointed for Lot 1, while one Supplier will be appointed for Lot 2 and Lot 3 respectively.

• Lot One - Enforcement Services.
• Lot Two - Litigation Services.
• Lot Three - Data Analytics Services.

The Competitive Flexible procedure will be conducted in two stages:

Stage One - Initial Stage:
This will be the PSQ stage that suppliers complete to be set up on the Central Digital Platform such as their economic and financial standing and their technical / professional ability. The Council will also ask a series of pass/fail questions which bidders have to complete. Only bidders that have passed this stage will be accepted on to Stage Two.

Stage Two - Quality and Pricing:
Bidders will need to complete a series of quality questions based on how they will carry out the contract and also complete the pricing sheet for their tendered lots.

Due to the potential impact of the Local Government Reorganisation this value may rise by 100%. Therefore, Lot two could see a rise of up to £100,000 and Lot three by an additional £45,000. These figures are estimations and due to only being in the early stages of the process the Authority cannot give any commitment on these figures but would like to build scope into the Framework should the need arise.

Supplier(s) are invited to demonstrate how the addition requirements could be accommodated and to provide indicative pricing for potential future increases in provision. This information will not be scored but will be used to inform forward planning and ensure the framework remains scalable and flexible.

The tender will be published on https://www.eastmidstenders.org/

The deadline to request to participate (Stage 1) is the 27th January 2026.

Further details can be accessed via the tender document which are available on the above link. Please search for TD2291.

PLEASE NOTE WE ARE ONLY COMMENCING STAGE ONE SO NOT ALL DOCUMENTS ARE AVAILABLE AT THIS STAGE.