Supply of software plus associated hardware and maintenance services for a digital customer information system (CIS) at WMT's railway stations

Award

Buyers

Value

£0

Suppliers

Classifications

  • Communication and multimedia software package

Tags

  • award
  • contract

Published

4 weeks ago

Description

WMT's digital customer information system (CIS) contract with Blackbox Company (UK) Ltd (WMT 2462) ran until the 30th of September 2025. Under the existing contract, work was split into Phase 1 software and Phase 2 software- which are codependent to run a compliant CIS system. Both stage 1&2 software have been amalgamated into one software licence to cover all DCIS devices at stations.  A 12 month direct award for the extension of services till 30th September 2026 will enable  continuous access to the customer information systems and avoid disruption,

Documents

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  • Contract Agreement

    The official contract terms, conditions, and scopes of work.

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  • Award Notice

    Details on the tender award and selected suppliers.

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Organisation

West Midlands Trains Limited

Railway services

Sidharth Narayanan

[email protected]

Timeline complete

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