Catering Services PQQ

Open

Buyers

Value

£1,400,000

Classifications

  • Restaurant and food-serving services
  • Beverage-serving services
  • Canteen and catering services

Tags

  • planning

Submission Deadline

2 weeks from now

Published

1 week ago

Description

INTRODUCTION & BACKGROUND
Introduction to the College and the Proposed Contract
Telford College, a leading Further Education provider in the Borough of Telford, Shropshire, is entering an exciting new chapter of growth and transformation. With a strong reputation for innovation and a clear vision for the future, we are committed to meeting the evolving skills and education needs of our learners, communities, and local employers.
As part of a major development programme, Telford College is reimagining the student experience and reshaping the way education is delivered in our region. Building on our OFSTED "GOOD" ratings (2022 and 2024), we are investing in inspirational, modern learning environments that empower students and prepare them for a rapidly changing world.
A cornerstone of this vision is Telford 6th, our brand-new town centre campus opening in September 2026. This flagship development will expand our curriculum, widen access to A Level study, and open new opportunities for learners across Telford and beyond. The building will feature a vibrant ground floor retail unit that will house catering services for both students and staff.
Our current Wellington campus is undergoing significant refurbishment to expand vocational provision. The site already includes a dedicated refectory with kitchen, a grab-and-go outlet, and a Starbucks coffee shop - and we are excited to build on this strong foundation.
LOCATION & CONTEXT
•	Wellington Campus: Home to around 2,000 full-time students, 500 apprentices, and 2,000 part-time/adult learners. A wide portfolio of vocational and academic qualifications is delivered here, with flexibility at the heart of our approach.
•	Telford 6th (Station Quarter, Telford): Launching with over 300 A Level students in 2026, with capacity to grow to 500+. The central location offers excellent transport links and proximity to the town centre, making it a lively, connected hub for students.
Together, these two campuses represent a diverse and growing student population, each with its own unique identity and requirements.
THE OPPORTUNITY
Telford College is seeking an outstanding catering partner to deliver a modern, student-focused food and beverage offer across both sites - one that is flexible, innovative, and able to reflect the different needs of vocational and academic learners.
Our current catering services are provided by Aramark under an extended agreement, which concludes in August 2026. This procurement process offers a fantastic opportunity for a forward-thinking provider to shape the future of catering at Telford College, creating environments that are welcoming, high-quality, and aligned with the energy of our campuses.
We are running a two-stage process:
1.	PQQ - to identify and shortlist qualified bidders.
2.	Request for Proposal/Invitation to Tender (RFQ/ITT) - to be issued to shortlisted bidders only.

Documents

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Development of the Café and Lake Pleasure Grounds In recent years, Warminster Town Council has undertaken efforts to refurbish and revitalize the Pavilion Café to better serve the community and enhance the visitor experience at the Lake Pleasure Grounds. The town council has spent close to £1 million in the Lake Pleasure Grounds since 2018 and has plans to spend a further £2 million in the coming years. With the recent addition of a new skate park and splash pad, as well as the refurbishment on the tennis courts the Lake Pleasure Grounds is a destination for many residents and visitors from out of town. Events The Lake Pleasure Grounds holds many events every year. The list of events in 2025 is attached. See appendix A. Facilities Kitchen The café is equipped with a small kitchen, including stainless steel sink with drainer, separate handwash sink, mobile base unit, base units with roll over worktop with space for a under counter fridge and wall mounted shelving units. A selection of fridges and freezers (both display and storage) are available to purchase by separate negotiation. See appendix B Storage area There are two storage rooms within the café. One larger room off the main café area with a smaller room off this. Outdoor Seating Close to the café there is the parks picnic area with picnic benches, as well as bench seating throughout the park. Toilets A toilet in the pavilion. Public seasonal toilets are available next door to the café with further toilets available at the Boathouse. Water supply Water cost is included. Electric Supply The successful applicant will be charged £0.586 per kWh for electricity used at the café, a rate tied to the council's current contract until 2026. Once a new contract is signed, the updated cost will be passed on to the winning tenderer. The council will deduct electricity supplied from the café to the unmetered seasonal toilets next door (6.32kWh per day) Refuse The successful applicant will need to put in place their own waste management agreement. (The town council will provide an area within the park compound for bin storage.) Outside Space There is no outside space for café furniture apart from the café veranda. Car Parking There is limited parking within the Lake Pleasure Grounds. There is no dedicated staff parking. Delivery times can be arranged with town council staff. Financial Information The Pavilion Café will be closed from October 2025. All current staff are on fixed term or casual contracts therefore TUPE rules will not apply. Key Annual Financials (net) • Current rateable value (1 April 2023 to present): £6,900 • Gross Income / Turnover 2022/23: £103,069 • Gross Income / Turnover 2023/24: £96,761 • Gross Income / Turnover 2024/25: £100,599 Timeline w/c 18th August 2025 tender documents made available 12.00 noon, Friday 31st October tender closes. Tuesday 19th November selected tender interviews. w/c 24th November winning tenderer informed. Lease start: Before 1st March 2026 Tender Submissions Warminster Town Council require tenderers to submit a full business plan including 3-year financial projections with covering letter. Assessment of Submission It is the intention of the Town Council to assess the bids through the use of a quality matrix with a weighting of 70% quality and 30% price. A copy of the quality matrix criteria and weighting is attached to the tender. See appendix C. Interview After the closing date the tenders will be assessed against the matrix. The top 3 scoring tenders will be invited to meet with and present their business plans to the council. The Town Council does not bind itself to accept the lowest or any tender, nor will it pay any expenses which may be occurred by any Tenderer in the preparation of this tender. All recipients of these documents, whether or not they submit a tender, shall treat them as private and confidential. Tenders which do not conform to the foregoing instructions will not be considered. All rates and prices must be, and will deem to have been, tendered exclusive of VAT. Conditions of Contract The Town Council will enter into a formal contract with the successful tenderer for the lease of the café. The lease will commence as soon as practicable but before 1 March 2026, and will be for a period of five years. There will be a break clause allowing for termination of the contract after three years. For Heads of Terms see appendix D Conditions of Tender The completed Form of Tender and written submission, as specified in the schedule of Documents below, are to be returned to the Town Clerk at the offices of Warminster Town Council by 12 noon, 31st October 2025. Email address [email protected] The tenderer must not contact councillors or staff other than the specified point of contact for the Town Council as identified above for any reason at all. The tenderer must not contact councillors or staff to encourage or support their tender outside the prescribed process. The tenderer is to provide an electronic copy of the submission to the email address above. The electronic copy may be via email. Any tenders delivered outside of these times will not be accepted. Please note, the comprehensiveness and quality of the documents will be used to assess the tender returns. Schedule of Documents The documents listed below will be required as part of the submission for assessment. A. Full Business plan Including financial projections for 3 years. To also include: B. Experience Please submit details of your relevant experience and qualifications. D. Insurances Please submit copies of your relevant insurances. E. Health and Safety Please submit examples of RAMs or qualifications. F. Additional Information Please submit any additional information that would be beneficial to the assessment of the tender. Contact Information For further details and queries, please contact [email protected]

Katy Reed

Published 2 weeks ago

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