Translation Services Framework Agreement

Award

Buyers

Cardiff Metropolitan University

Value

£260,000

Suppliers

Classifications

Translation services
Interpretation services

Tags

award
contract

Published

1 month ago

Description

The University has awarded a Framework Agreement with a small number of suitably skilled and experienced translators to provide high-quality translation and simultaneous interpretation services.
The Framework will cover the supply of the following services:
Lot 1 – Written Translation from English into Welsh
Lot 2 – Simultaneous Interpretation from English into Welsh

Documents

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Contract Agreement

The official contract terms, conditions, and scopes of work.

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Award Notice

Details on the tender award and selected suppliers.

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The Suppliers must ensure that these services are only utilised when clear efficiencies and cost savings can be demonstrated, or at the express request of DBW. Consideration should include: Type of Content Language Pairing Buyer's accuracy requirements Volume of content Turnaround Times Any use of a technological solution shall be implemented securely, ensuring that all software complies with the security standards, Data Security. The Suppliers must also ensure that all data is maintained in accordance with the Data Protection Act 2018 and the General Data Protection Act 2016. The Suppliers agrees to retain any template documents, Translation Memories, or Language Databases and will not charge for duplicate translations during the contract period. The template/Translation Memory will remain the property of the DBW and will be returned at the conclusion of the contract. Any documents and/or data stored within the Supplier's database related to the Services provided will remain the property of DBW. The service may be required at any location within Wales, including instances where Translation must be conducted at DBWs premises for security reasons. In such cases, travel costs will be reimbursed according to DBWs travel policy. The supplier shall ensure that it has a robust quality management process for all translation projects. This process must include checks to ensure that all translations are accurate and consistent with the original source material, and where necessary corrections of any errors in the translated content, such as spelling or grammar errors, formatting, punctuation, or syntax should be made at no additional cost. The Suppliers shall also ensure it has sufficient resources and capabilities to provide proofing services. 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Immediately disclose any conflict of interest arising from the end user being known to the Individual, allowing the Buyer to determine whether to proceed with the booking. Disclose any business, financial, family, or other interest, personal or otherwise, relevant to the matter at hand. Reject payment for information about the Authority/Buyer or details of the Buyer's assignments or information shared as part of the assignment. Avoid engaging in behaviour likely to discredit the Authority/Buyer, including impairment through drugs or alcohol, sexual misconduct, violence, intimidation, or abusive behaviour. Report any areas of concern, poor practice, or potential safeguarding issues to the Supplier, who will bring these to the attention of DBW. Adhere to the Ethical Standards of their Professional Bodies, where membership is held. The Suppliers are required to implement a process for the annual renewal of agreement to the Code of Conduct. Additionally, a fair and transparent procedure must be in place for Individuals accused of breaching the Supplier's Code of Conduct, including: A fair and transparent investigation. A proportional outcome in case of a confirmed breach. If necessary, the removal of the individual from being utilised within the Framework In the event of a breach involving an Individual who is a member of a Regulatory Body, the Supplier shall collaborate with the Body to achieve a resolution. Compliance In the event that an Individual's quality, ability, or integrity is compromised, DBW retain the right to instruct the Supplier to cease deploying that individual on any Call-Off Contract under the Framework. Decisions in each case will be made on a case-by-case basis and supported with appropriate evidence. The Supplier will not charge for any cancellations of Translation, Transcription or Support Services unless evidence can be provided that the assignment has already been started. If this can be evidenced by the Supplier then they can charge the full value of the assignment

Published 2 weeks ago

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Organisation

Cardiff Metropolitan University

Body governed by public law

Sarah Hampson-Jones

[email protected]

+44 2920416061

+44 1970832172

+44 7892911235

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