ICT Network, Storage and Service Solutions Framework Agreement

Award

Value

£7,108,159

Classifications

  • Computer equipment and supplies
  • Hardware installation services
  • Computer platforms
  • Computer-related management services
  • Computer-related equipment
  • Hardware selection consultancy services
  • IT software development services
  • Computer supplies
  • Mainframe hardware
  • Computer configurations
  • Hardware
  • IT services: consulting, software development, Internet and support
  • Mainframe computer
  • Computer control system
  • Computer-related services
  • Computer-related professional services
  • Command, control, communication and computer systems
  • Hardware integration consultancy services

Tags

  • award
  • contract

Published

1 week ago

Description

The CPC is seeking to establish a multi-provider framework agreement on behalf of CPC members for ICT Network, Storage and Service Solutions. The Agreement will be split into 4 lots: Lot 1 – On Premise Solutions (Specialist Lot), Lot 2 – Cloud and Hybrid Cloud Solutions (Specialist Lot), Lot 3 – Multi Purpose Lot – For on Premise, Cloud and Hybrid Cloud Solutions, Lot 4 – Outsourced ICT Services. The Framework will be open to CPC members. A list of current members can be found at https://www.thecpc.ac.uk/members. The Framework is also open to future members of CPC, with details available here: www.get-information-schools.service.gov.uk/ Local Authorities may also wish to use the resulting Framework when procuring on behalf of educational institutions. The framework will also be open to the wider public sector details which can be found at https://www.gov.uk/government/organisations , https://www.thecpc.ac.uk/suppliers/eligible-public-sector-bodies.php

Documents

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  • Contract Agreement

    The official contract terms, conditions, and scopes of work.

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  • Award Notice

    Details on the tender award and selected suppliers.

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Smart Applications Management Limited (SAM) is the trading name of South West Smart Applications Limited, a Membership based central purchasing body, which owns and runs the National Mobilities Procurement Hub for its Members. This Framework is seeking the provision of RTPI Content Management Systems, Ticket Vending Machines, Electronic Ticket Machines, Accessible Rail Information and Support Units, and Transport and Data Managed Services. These five Lots form the focal point for any modern Ticketing & Information Scheme in managing customer information, journey planning, physical sales, revenue, and a range of customer facing managed services. Lot 1: RTPI Content Management Systems (CMS) The RTPI CMS Lot provides a supplier-agnostic Content Management System for Real Time Passenger Information, integrating with standards like GTFS, SIRI, BODS, and RSS. 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Priority has been given to cybersecurity, remote monitoring, and easy maintenance to reduce downtime and costs. The machines also support long-term goals of sustainability, scalability, and futureproofing, using energy-efficient, recyclable components and allowing upgrades for new products or payments. User experience is central, with clear interfaces, multilingual support, and accessibility for disabled passengers. Overall, the process delivers robust, user-friendly, and cost-effective TVMs that will remain a reliable backbone of the transport network. Lot 3: Electronic Ticket Machines The ETM Lot covers the supply, installation, and maintenance of Electronic Ticket Machines for public transport. Machines must support ITSO smartcards, EMV contactless, mobile ticketing (QR, barcode, NFC), and cash, while integrating with back-office systems for revenue and data exchange in line with ITSO, PCI-DSS, and BODS. They should be reliable, user-friendly, process transactions quickly, adapt to future needs, and link with Intelligent Transport Systems for real-time information and vehicle tracking. Suppliers must ensure strong project delivery from design and testing to deployment and lifecycle support, including staff training, spares, and repairs. Defined SLAs cover uptime, fault resolution, and updates. Security requires encryption, key management, and compliance with financial and data protection standards. Ongoing monitoring, reporting, and proactive updates are expected to maintain performance and meet evolving passenger needs. Lot 4: Accessible Rail Information And Support Units Accessible Rail Information and Support Units play a vital role in ensuring that all passengers, including those with disabilities or additional needs, can travel with confidence and independence. These units provide clear, consistent, and user-friendly information about train times, routes, facilities, and accessibility features both online and at stations. These units will also offer facilities through which passengers can ask for assistance with practical help like boarding support, guidance through stations, and access to mobility aids. By combining reliable information with on-the-ground assistance, Accessible Rail Information and Support Units break down barriers to travel, promote inclusivity, and make public transport a safe and welcoming option for everyone. Lot 5: Transport And Data Managed Services The Transport and Data Managed Services Lot within the Framework provide public sector and operator purchasers with a range of secure, reliable, and scalable 'managed' solutions for handling the movement and management of critical transport and data information and services. 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Katy Reed

Published 35 minutes ago

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