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Provision of a Command Dispatch System (CAD) 2025

A Computer-Aided Dispatch (CAD) System for South Central Ambulance Service and Isle of Wight Ambulance Service 999 Operations. The 999 Computer-Aided Dispatch system (999 CAD) is a software solution, which has links to a range of other healthcare systems, that manages the receipt of calls for urgent care from members of the public who dial 999, through triage to a suitable outcome, such as attendance by ambulance. South Central Ambulance Service Foundation Trust is looking to procure a Commercial Off The Shelf (COTS) Computer-Aided Dispatch (CAD) system for its 999 operations. The system will also be used by the Isle of Wight Ambulance Service, as a service recipient. The aim of the procurement is to: o Procure a comprehensive and intuitive system that allows users to easily input and access information and carry out their functions effectively e.g.:  record patient details  progress the triage pathways of a call  ensure that, where relevant, a resource can be dispatched to the location provided by the caller  and enable effective audits and investigations via a full audit trail and easy-to-access historical information. o Ensure continuing integration with other services and systems provided and used by the Authority e.g.  transfers of callers and records to and from NHS 111  clinical applications used by front line 999 crews for patient treatment.  Ordnance Survey (OS), Terrafix, Personal Demographic Service (PDS) etc. The Contracting Authority proposes to enter into Contract(s) for a maximum period of 12 Years with the successful Tenderer(s). The initial contract term shall be 6 years with the potential for three, 2 year Contract extension periods by election of the Contracting Authority, on such notice and for such periods as is specified by the Contract. The Authority are hosting a virtual Tender Launch Presentation at 12:00 to 13:30 on Friday 20th June 2025 via MS Teams. Please email [email protected] to confirm your attendance and for the MSTeams invite. .

Katy Reed

Published 2 weeks ago

Open

Provision of a Command Dispatch System (CAD) 2025

A Computer-Aided Dispatch (CAD) System for South Central Ambulance Service and Isle of Wight Ambulance Service 999 Operations. The 999 Computer-Aided Dispatch system (999 CAD) is a software solution, which has links to a range of other healthcare systems, that manages the receipt of calls for urgent care from members of the public who dial 999, through triage to a suitable outcome, such as attendance by ambulance. South Central Ambulance Service Foundation Trust is looking to procure a Commercial Off The Shelf (COTS) Computer-Aided Dispatch (CAD) system for its 999 operations. The system will also be used by the Isle of Wight Ambulance Service, as a service recipient. The aim of the procurement is to: o Procure a comprehensive and intuitive system that allows users to easily input and access information and carry out their functions effectively e.g.:  record patient details  progress the triage pathways of a call  ensure that, where relevant, a resource can be dispatched to the location provided by the caller  and enable effective audits and investigations via a full audit trail and easy-to-access historical information. o Ensure continuing integration with other services and systems provided and used by the Authority e.g.  transfers of callers and records to and from NHS 111  clinical applications used by front line 999 crews for patient treatment.  Ordnance Survey (OS), Terrafix, Personal Demographic Service (PDS) etc. The Contracting Authority proposes to enter into Contract(s) for a maximum period of 12 Years with the successful Tenderer(s). The initial contract term shall be 6 years with the potential for three, 2 year Contract extension periods by election of the Contracting Authority, on such notice and for such periods as is specified by the Contract. The Authority are hosting a virtual Tender Launch Presentation at 12:00 to 13:30 on Friday 20th June 2025 via MS Teams. Please email [email protected] to confirm your attendance and for the MSTeams invite. .

Katy Reed

Published 2 weeks ago

Open

21034 Social and Education transport Services Dynamic Purchasing System 2021 (DN559834)

This DPS is for delivery of home to school and social care transport services. This transport will be for a range of client groups including (but not limited to), pupils (to/from mainstream and special educational needs establishments), children’s social care service users and adult social care service users. These services will be for Cambridgeshire County Council and Peterborough City Council primarily, though other local authorities and public bodies within Cambridgeshire may also access services. This solution shall offer one Platform to service providers to bid for work for Home to School transport services both mainstream and SEND, Children's social care and Adult social care transport services across the County. The estimated value of the DPS is approximately £30 million per annum, thus representing a total potential value of £300,000,000 over the maximum ten year term. The Dynamic Purchasing system currently operates a weekly onboarding (Fridays at 12:00 round closure), it has been decided that the On-Boarding will move to TWICE a month frequency. This change will take effect from September 2024 with the round closing 6th September, then fortnightly for there in, (to be clear the following one will be 20th September at 12:00). Under the DPS Agreement such is change is allowed, please refer to the Invitation to Participate document on ProContract section Rounds 1.6.17 – 1.6.19 for further information. For any New Operators wishing to join the dynamic Purchase system, will mean that your application will be review following the round closure ONLY TWICE during each month. Please ensure you take this change into account, if you are keen to bid for opportunities advertised under this DPS. For Current Operators this will not have any immediate impact unless you have to update your previous submission. If you wish to make changes to your application, please ensure you have considered that any changes will not be reviewed until the next round closure (every fortnight).

Cambridgeshire County Council

Published 11 months ago

QHM-2025-9913 Durham Dales Health Federation Home Visiting Service (Ambulance Batching)

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Provision of a Command Dispatch System (CAD) 2025

Provision of a Command Dispatch System (CAD) 2025

21034 Social and Education transport Services Dynamic Purchasing System 2021 (DN559834)

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