COV - Family Time (2026)

Description

Coventry City Council is re-commissioning its Family Time service (formerly known as Supervised Contract) for children and families. 
The service will primarily support children and young people who are looked after by the local authority, ensuring they are able to maintain safe and meaningful contact with their birth families, in line with their care plans and any relevant court orders. 
The appointed provider will be required to: 
- Deliver supervised, supported, and handover contact sessions in accordance with care plans and/or court directions. 
- Provide trained, experienced, and suitably vetted staff to facilitate contact sessions. 
- Ensure the child's welfare and safety is paramount at all times. 
- Maintain accurate, impartial, and timely records of each contact session, which may be used in legal proceedings. 
- Work collaboratively with social workers, carers, and other professionals to ensure consistency and quality in service delivery. 
- Offer flexibility in delivery times, including evenings and weekends, to meet the needs of children and families. 
- Provide suitable, child-friendly venues where required, or support contact in community or family-based settings. 
- Ensure services are delivered in a manner that promotes equality, diversity, and inclusion.