Whistleblowing Hotline Service

Open

Buyers

The City of Edinburgh Council

Value

£170,000

Classifications

Investigation services
Call centre
General management consultancy services

Tags

tender

Submission Deadline

1 month from now

Published

15 hours ago

Description

The City of Edinburgh Council (the “Council”) requires a Contract for a Whistleblowing Hotline Service.
The Council’s aim is to appoint a single whistleblowing solutions Contractor to provide an independent whistleblowing hotline service, oversight of investigations, carry out investigations into major disclosures and provide critical friend services on investigations carried out internally.
It is expected that the new Contract shall operate from September 2025 for a period of three years with the option (at the Council’s discretion) to extend for a further two 12-months periods.

Documents

Premium

Bypass the hassle of outdated portals. Get all the information you need right here, right now.

Contract Agreement

The official contract terms, conditions, and scopes of work.

Download
Award Notice

Details on the tender award and selected suppliers.

Download

Similar Contracts

Open

Provision of a Technology Enabled Care (TEC) Alarm Receiving Centre (ARC) solution

Provision of a Technology Enabled Care (TEC) Alarm Receiving Centre (ARC) system deployed as Software-as-a-Service solution, including software provision; implementation services, legacy system data migration, training; software hosting, support and maintenance services. The ARC solution will enable the on-going and continuous monitoring of TEC alarm equipment.

Published 21 hours ago

Open

Town Centre Masterplanning and Office Market Review

Tunbridge Wells Borough Council is undertaking an open tender process with a view to awarding contracts for 2 separate Lots: Lot 1 - Town Centre Masterplanning Lot 2 - Town Centre Office Market Review Tenderers may bid on either or both of the available Lots. Lot 1: Tunbridge Wells Borough Council is looking to appoint appropriately qualified consultants to carry out Masterplanning work for the Royal Tunbridge Wells Town Centre Plan. The Plan is currently being prepared by officers of the Council's Planning Policy Team. The Royal Tunbridge Wells Town Centre Plan will be a land use planning document - a Local Plan specific for the defined Royal Tunbridge Wells Town Centre Boundary area (as defined within Policy STR/RTW2 of the borough wide Submission Local Plan). The Plan will comprise a Vision, strategy, masterplan and planning policies (including allocations) for the town centre to ensure its long-term prosperity and success. The production of the Royal Tunbridge Wells Town Centre Plan is both a priority of the planning service, and a corporate priority of Tunbridge Wells Borough Council. Lot 2: Tunbridge Wells Borough Council (TWBC) is looking to commission consultants to carry out an Office Market Review for the town centre of Royal Tunbridge Wells (RTW) to assist in the preparation of the Royal Tunbridge Wells Town Centre Plan (RTW Town Centre Plan). The Plan is currently being prepared by officers of the Council's Planning Policy Team. The Royal Tunbridge Wells Town Centre Plan will be a land use planning document - a Local Plan specific for the defined Royal Tunbridge Wells Town Centre and will comprise a Vision, strategy, masterplan and planning policies (including allocations) for the town centre to ensure its long-term prosperity and success. The production of a new RTW Town Centre Plan is both a priority of the planning service, and a corporate priority of TWBC to ensure the long-term future of the town centre. It is envisaged that the findings of this study, together with other evidence, will assist the Council in drawing up masterplanning work, detailed site allocations and development management policies for the Town Centre Plan. The methodology for the review must be robust and able to withstand scrutiny at the future RTW Town Centre Plan examination. Key Dates & Timeline for Procurement Tender release: Friday 23rd May 2025 Expression of Interest Deadline: 12:00pm Friday 13th June 2025 Deadline for submission of completed tenders: 12:00pm Friday 20th June 2025 Evaluation: w/c 23rd June 2025 Interviews: w/c 23rd June 2025 Appointment of contractor: w/c 30th June 2025 All expressions of interest, and subsequent correspondence or submissions, must be made via the Kent Business Portal: www.kentbusinessportal.org.uk

Published 3 weeks ago

Open

1349 - Livin - Repairs, Maintenance, and Compliance

Livin Housing Ltd is a community-focused Registered Provider of social housing operating across County Durham and the wider North East. With a portfolio of approximately 8,500 homes, Livin’s purpose is to improve lives through sustainable homes and places. This is reflected not only in its investment in property but in the strong emphasis placed on customer service, innovation, and social value throughout its operations. Livin is seeking to appoint a single, long-term delivery partner to provide a fully integrated suite of Housing Repairs, Maintenance, and Compliance Services. The aim is to establish a strategic partnership that goes beyond transactional delivery — one that supports Livin’s long-term objectives around quality, efficiency, environmental sustainability, and customer experience. The scope of services includes: Responsive and emergency repairs Void property reinstatement Aids and adaptations Statutory compliance servicing and remedials Planned maintenance and component renewals Retrofit and energy-efficiency measures (including PAS 2035-aligned works) Cyclical and preventative maintenance Associated general building and property-related works The contract is being tendered as a single lot and will be awarded under a modified TAC-1 (Term Alliance Contract) form. This reflects Livin’s commitment to collaborative working and its desire to build a long-term, outcomes-focused relationship with its appointed contractor. The estimated annual value of the contract is £20 million, with a proposed term of 10 years, plus options to extend by a further five years (3+2), subject to performance and agreement. This procurement is being conducted under the Competitive Flexible Procedure (Procurement Act 2023), and is being administered by Echelon Consultancy on behalf of Livin Housing Ltd. At this stage of the process — the Conditions of Participation Stage (CoPS) — Livin is focused on assessing bidders’ past experience and organisational suitability. Bidders are not expected to submit proposed solutions or commercial offers at this point. Detailed Term Briefs will be developed and shared during later stages of the procedure, including during the Initial Solution Stage (ISS) and Dialogue Phase. A soft-market testing exercise was undertaken, a previous notice was published regarding this with the unique identifier (ocds-h6vhtk-04c7b3). This information has been included in this section as the previous notice was published under previous procurement regulations so is unable to be officially linked

Published 1 month ago

AI Bid Assistant

Our AI-powered tool to help you create winning bids is coming soon!

View Contract Source Save Contract

Organisation

The City of Edinburgh Council

Regional or local authority

Aga Wieczorkiewicz

[email protected]

+44 1314693922

Timeline active

Publish

Bid

Evaluate

Award

Complete