People Services Target Operating Model (TOM)

Award

Buyers

NHS England

Value

£750,000

Suppliers

KPMG LLP

Classifications

Health services

Tags

award

Submission Deadline

5 months ago

Published

1 month ago

Description

To standardise, automate, and consolidate the NHS people services through the development of a Strategic Outline Business Case (SOC) and a Target Operating Model (TOM) options appraisal. 

This initiative aims to address the current fragmented and highly transactional nature of HR services across NHS providers, where inefficiencies such as duplication, manual processes, and a lack of technology use result in reduced productivity, poor staff experience, and increased operational costs.

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Contract Agreement

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Award Notice

Details on the tender award and selected suppliers.

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Organisation

NHS England

Body governed by public law

Commercial Queries

[email protected]

Timeline complete

Publish

Bid

Evaluate

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Complete