Customer Relationship Management CRM) System

Award

Buyers

Value

£250,010

Suppliers

Classifications

  • Software package and information systems

Tags

  • award

Submission Deadline

1 year ago

Published

1 month ago

Description

Contract for the provision of a system that provides CRM lite, a customer portal and an E-forms package.

Documents

Premium

Bypass the hassle of outdated portals. Get all the information you need right here, right now.

  • Contract Agreement

    The official contract terms, conditions, and scopes of work.

    Download

  • Award Notice

    Details on the tender award and selected suppliers.

    Download

Similar Contracts

Open

Address Service

The NHS Business Services Authority (NHSBSA) is an Arm’s Length Body of the Department of Health and Social Care, responsible for providing platforms and delivering services that support the priorities of the NHS, Government and local health economies. Over £100 billion of NHS spend flows through the NHSBSA’s systems annually. The NHSBSA require an address lookup service to support the NHS Jobs Service. The requirements cover the provision of an address service to support the NHS Jobs service. We are procuring a comprehensive address data management service that will integrate with the existing NHS Jobs platform. The supplier will provide, maintain, and validate a high-quality, reliable address dataset to ensure accurate, efficient, and inclusive address lookup and job location search functionalities

Katy Reed

Katy Reed

Published 3 hours ago
Open

Marine Pilot Digitalisation

Peel Ports Investments Limited (the name under which any resulting contract from this procurement event will be signed) acting on behalf of The Mersey Docks and Harbour Company, Clydeport Operations Limited and Port of Sheerness Limited, are looking to appoint a single successful Tenderer to provide Marine Pilot Digitalisation. Peel Ports owns and operates six of the UK’s most important ports (Port of Liverpool, Heysham Port, Manchester Ship Canal, Medway (Sheerness / Chatham), Clydeport (Greenock, Hunterston, Ardrossan) and Great Yarmouth). It also operates a container terminal in Dublin. Peel Ports Group serves as the Statutory Harbour Authority (SHA) and the Competent Harbour Authority (CHA) for several UK ports, Managing marine pilots for each port. Currently, pilot requests and allocations are managed manually through a mix of systems such as physical tables, spreadsheets, phone calls, and messages. These systems involve transferring information between digital and paper formats. This project aims to award to a single successful Tenderer under a 4 year fixed term Agreement with 2 optional, 2 year extensions (potentially a total of 8 years). The successful Tenderer will be required to implement a unified software solution to streamline pilot request management at the following locations; Liverpool, Sheerness (Medway) and Clydeport. The full scope of works is set out in the tender documentation, however the scope associated with this opportunity is summarised below but not limited to :- Allow Group Port Control Centre (GPCC) staff to review and allocate pilots based on port-specific rules Provide an automated suggestions and manual overrides. Cover operations at the Ports of; a) Liverpool b) Sheerness c) Clydeport Provide a planning feature for the pilot launch programme in the Port of Liverpool and replace the current in-house Pilot App. The procurement documents are available for unrestricted and full direct access, free of charge, at: https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=96462&B=

Katy Reed

Katy Reed

Published 5 hours ago
Open

Risk Management Software

Risk Management Software Tool

Katy Reed

Katy Reed

Published 1 day ago

AI Bid Assistant

Our AI-powered tool to help you create winning bids is coming soon!

View Contract Source Save Contract

Organisation

London Borough of Hammersmith & Fulham

Regional or local authority

Timeline complete

Publish
Bid
Evaluate
Award
Complete