Helpdesk System

Award

Buyers

Value

£30,420

Suppliers

Classifications

  • Computer-related professional services

Tags

  • award

Submission Deadline

3 months ago

Published

3 weeks ago

Description

Nottingham University Hospitals NHS Trust (the Trust) requires an ongoing, expert Helpdesk System to ensure continued operation and to enhance the customer support due to better customer visibility, increased productivity, team-collaboration and richer reporting.

In the event of a failure, the Helpdesk System could become inoperable, which would significantly increase the risk of the hospital staff not being able to access the system.

To prevent such scenarios and ensure the continued functionality of the helpdesk system, the Trust has entered into a 12-month service agreement with Freshworks Inc via the G-Cloud 14 Framework.

Documents

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  • Contract Agreement

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  • Award Notice

    Details on the tender award and selected suppliers.

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Organisation

Nottingham University Hospitals NHS Trust

Body governed by public law

Lawrence Matome

[email protected]

1159691169

Timeline complete

Publish
Bid
Evaluate
Award
Complete