Telephony and Artificial Intelligence

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Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associ

This is a replacement of the existing NHS England endorsed FWA. NHS England is heavily invested in initiatives that improve patient outcomes and relieving pressure on hospitals. There is a growing need for Digital Dictation, Speech/Voice Recognition, Outsourced Transcription, and associated services in the NHS. These technologies offer significant benefits in terms of efficiency, accuracy, and reducing administrative burdens, which are crucial for an organization facing high demand and striving for digital transformation. The ongoing development of AI and cloud-based solutions will likely further enhance the capabilities and adoption of these services within the NHS. There will be continuous need for the service as Contracting Authorities are aligning with the NHSE initiative to push for digital tools, including transcription services, to help manage the high volume of documentation efficiently. The market is dynamic and there will be need for Contracting Authorities and service providers to align with the changing regulations. For the past 4 (four) years 14 Trusts procured the services captured under the proposed FWA amounted to £9,575,319.00. £2,235,563.00 from 8 Trusts went through the FWA which is 23% of the total spend. There is a big opportunity to channel this entire spend through NHSCS FWA which secures compliance as well as value for money solutions. The framework will be divided into 6 lots, as follows: Lot 1: Products and/or Services Catalogue Lot 2: Digital Dictation service solution with AI Technology Lot 3 Digital Dictation service solution without AI Technology Lot 4: Outsourced transcription service solution with AI Technology Lot 5 Outsourced transcription service solution without AI Technology Lot 6: Managed service solution The beneficiaries of the services are NHS Patients receiving Healthcare Services, service users or Citizens within a Local or Central Government organisation within the wider Public Sector Organisations.

Katy Reed

Published 1 day ago

Open

Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associ

This is a replacement of the existing NHS England endorsed FWA. NHS England is heavily invested in initiatives that improve patient outcomes and relieving pressure on hospitals. There is a growing need for Digital Dictation, Speech/Voice Recognition, Outsourced Transcription, and associated services in the NHS. These technologies offer significant benefits in terms of efficiency, accuracy, and reducing administrative burdens, which are crucial for an organization facing high demand and striving for digital transformation. The ongoing development of AI and cloud-based solutions will likely further enhance the capabilities and adoption of these services within the NHS. There will be continuous need for the service as Contracting Authorities are aligning with the NHSE initiative to push for digital tools, including transcription services, to help manage the high volume of documentation efficiently. The market is dynamic and there will be need for Contracting Authorities and service providers to align with the changing regulations. For the past 4 (four) years 14 Trusts procured the services captured under the proposed FWA amounted to £9,575,319.00. £2,235,563.00 from 8 Trusts went through the FWA which is 23% of the total spend. There is a big opportunity to channel this entire spend through NHSCS FWA which secures compliance as well as value for money solutions. The framework will be divided into 6 lots, as follows: Lot 1: Products and/or Services Catalogue Lot 2: Digital Dictation service solution with AI Technology Lot 3 Digital Dictation service solution without AI Technology Lot 4: Outsourced transcription service solution with AI Technology Lot 5 Outsourced transcription service solution without AI Technology Lot 6: Managed service solution The beneficiaries of the services are NHS Patients receiving Healthcare Services, service users or Citizens within a Local or Central Government organisation within the wider Public Sector Organisations.

Katy Reed

Published 1 day ago

Open

Ocean Country Partnership Programme: Senegal Development of the DAMCP Data Management System

JNCC co-leads the Biodiversity loss theme of the Ocean Country Partnership Programme (OCPP), a UK government-led programme under the Blue Planet Fund. For the past two years, OCPP has been supporting the Senegal Government with priority areas, including data management within the Directorate of Community-based Marine Protected Areas (DAMCP). The Ocean Country Partnership Programme (OCPP) supports countries to: • strengthen marine science expertise • develop science-based policy and management tools • create educational resources for coastal communities This project aims to assist the DAMCP by developing a data management system for use across divisions within the department. The development aims to facilitate data storage, access and use across DAMCP, support data sharing with other government departments, and promote sustainable data management to enable effective retention and continued use of datasets. There may also be scope to include other functionalities to treat data to identify trends, and visualise data (such as data modelling, overlapping of maps, etc.) Different data types are collected and collated by the DAMCP - physical & chemical data, biological data (species abundance/presence, species richness, etc.), habitat data, and human use data. The data may be collected by a field scientist but used or shared with other staff member to build trends, monitor effectiveness of MPA and guide decision. At present, there is a lack of consistency in data gathering and sharing within the DAMCP and the risk of lost data is a key priority the DAMCP are hoping to rectify. The aim of the data management system is to bring together collated datasets and to facilitate data sharing within the DAMCP. In developing an effective data management solution to facilitate easy access to data required across the department, this project will support DAMCP staff in making evidence-based decisions to ensure effective protection of Senegal's environment. The objectives of the project are: • To create a simple, user-friendly data management and visualisation system that integrates different data types from across the division and meets the requirements summarised in the attached user research report and Section 4. • To utilise existing and open-source software where possible. • To work with the DAMCP's IT specialist to identify a sustainable server-based hosting solution. • To ensure the system links with existing data systems in place where possible, promoting data sharing across government departments. • Provide training and guidance documentation to support DAMCP staff in using the system.

Katy Reed

Published 1 day ago

Telephony and Artificial Intelligence - AWARD

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Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associ

Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associ

Ocean Country Partnership Programme: Senegal Development of the DAMCP Data Management System

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