SWAST-5000-E Reactive & Planned Maintenance

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Buyers

Value

£10,983,750

Classifications

  • Repair and maintenance services

Tags

  • tender

Submission Deadline

3 weeks from now

Published

2 weeks ago

Description

Reactive & Planned Maintenance for sites and equipment

Documents

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  • Contract Agreement

    The official contract terms, conditions, and scopes of work.

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  • Award Notice

    Details on the tender award and selected suppliers.

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Katy Reed

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Waltham Forest Housing Association INVITATION TO TENDER FOR PLANNED WORKS AND RESPONSIVE REPAIRS WFHAPWRR001

Waltham Forest Housing Association (WFHA) is undertaking a competitive tender process to appoint a supplier to deliver their Planned and Responsive Maintenance Services. This process is being managed by Altair Ltd on behalf of WFHA. Please note that this will conclude as WHFA contract and has no connection to Altair Ltd. This ITT is provided on the same basis to all organisations. The aim of this procurement process is to appoint one provider to deliver services outlined within Schedule 6 - Specification. The anticipated annual contract value is estimated at £450,000 for the planned element and £320,000 for the reactive element, resulting in a total estimated annual spend of £770,000. Over the full five-year term, the estimated total contract value is £3,850,000. Please note that whilst this is an estimated contract value it is not in any way guaranteed. 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Please note the full Schedule 8 is not included in the Invitation to Tender (ITT) Pack and will only be shared once Schedule 7 Property and Asset Confidentiality Agreement has been signed and returned by bidders. WFHA is a community focussed, values-based, tenant-centric organisation. The Service Provider will be required to embody these values and support WFHA in achieving its vision and values as part of the service delivered under this contract. WFHA's Vision WFHA is working to deliver a future where everyone, in every community we serve, has a safe, affordable home and great life chances; in a society where they are valued and respected. WFHA's Values We RESPECT people and communities through our belief in equality, inclusion and the value of diversity. We believe we have more in common than things that separate us. We EMPOWER people and communities by maximising strengths and opportunities and building resilience. We are AMBITIOUS, constantly improving, delivering better value for money and striving to provide more homes and services. We CARE about what we do, step up to take responsibility and are passionate about our social purpose and making a positive difference. We are HONEST, act with integrity and are accountable to our tenants, our partners and each other. Further information about WFHA's service standard and commitments can be found in Appendix 1 - WFHA Service Standards and Commitment. Contract Term The contract duration shall be an initial period of three (3) years with the option of an extension of one (1) plus one (1) year making a total of maximum five years (5) with no further options to extend. Any renewal will be based on satisfactory performance and mutual agreement between both parties. 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Contract Outcome The overall aim of the contract is to establish a positive working relationship between the Service Provider and WFHA, focused on delivering a high-quality service to tenants and tenant-centric outcomes. WFHA are committed to providing safe, good quality and well-maintained homes and the Service Provider must support WFHA in maintaining this commitment. WFHA seeks a Service Provider who will collaborate to deliver high-quality services to tenants and achieving the best outcomes for its tenants throughout the contract's duration. Tenant Satisfaction Tenants' opinions on their homes and services they receive are fundamental to WHFA strategic direction and operational delivery and the Service Provider is expected to support WFHA in achieving high levels of satisfaction in relation to the impact the Service Provider's delivery and conduct has as part of this contract. 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Organisation

Katy Reed

Public authority - sub-central government

Stephen Walker

[email protected]

+44 1392261530

Timeline active

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