Contact Centre as a Service (CCaaS)

Award

Buyers

Value

£995,135

Suppliers

Classifications

  • Software package and information systems

Tags

  • award

Submission Deadline

4 months ago

Published

1 month ago

Description

Invest in a Contact Centre as a Service (CCaaS) solution to replace the MCA's aging and unsupported legacy contact centre system for all MCA customer communications.

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  • Contract Agreement

    The official contract terms, conditions, and scopes of work.

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  • Award Notice

    Details on the tender award and selected suppliers.

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Organisation

MCA - Maritime and Coastguard Agency

Timeline complete

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