Interpretation and Translation Services

Complete

Value

£400,000

Classifications

  • Interpretation services

Tags

  • tender

Submission Deadline

1 month ago

Published

2 months ago

Description

The council is procuring a contract for the provision of Interpretation and Translation Service for a term of up to 2 years. Refer to the service specification (Schedule 2 of the Invitation to Tender) for further details.

The council proposes to enter into the Contract for an initial term of one year with the successful Tenderer (Service Provider). The initial term is 1st April 2025 to 31st March 2026. There is 1 optional extension available of up to 12 months. Use of this optional extension is at the absolute discretion of the council. If the optional extension is used, the Contract will end on 31st March 2027.

The estimated total value of the Contract Agreement for the 1 year initial term is £200,000 excluding VAT. The maximum value of the contract including the optional extension of 1 year (if used) is £400,000 excluding VAT.

Details of expenditure and extension periods are indicative only. Any extension periods will be confirmed with the contract provider.

For further details, and to access the tender documents, including the service specification, please use the council's online procurement portal The Chest - https://www.the-chest.org.uk

Registration on The Chest is free of charge.

All bids must be received electronically via The Chest by the closing date stated in the Invitation to Tender (ITT).

Any clarifications you have about the tender must be sent via messaging on the chest by the closing date stated in the ITT.

Documents

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  • Contract Agreement

    The official contract terms, conditions, and scopes of work.

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  • Award Notice

    Details on the tender award and selected suppliers.

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Interpretation and Translation Services

The contract is to provide language services including spoken and non-spoken Interpretation and Translation services to the Authority. The contract will be tendered in two (2) Lots; Lot 1 - Face to Face interpreting for Social Service requirements, interviews, meetings, consultation, for spoken languages, telephone interpretation and document translation services. Video interpretation will only be accepted as a substitute in instances when Face to Face fulfilment cannot be fulfilled; this must be agreed in advance with a relevant representative from the Authority. Of the language services provided in the financial year 2024-25, Polish, Urdu, Arabic and Bengali have been the most requested. However, the Authority provided services to 68 different languages during this period, including reasonably high numbers for Punjabi, Romanian and Kurdish / Kurdish Sorani. Lot 2 - Face to Face interpreting for Social Service requirements, interviews, meetings, consultation, for non-spoken communication including British Sign Language, lipspeaking and Palantypist. Video interpretation will only be accepted as a substitute in instances where Face to Face fulfilment cannot be fulfilled; this must be agreed in advance with a relevant representative from the Authority. The Authority provides a wide range of services across the county; therefore, the interpretation and translation requirements will cover a wide range of services. Currently, the service is predominately provided for Social Care; however, it is expected that any service within the Authority should be able to access the agreement as and when required.

Katy Reed

Published 1 day ago

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Organisation

Sunday Oguntonade

[email protected]

+44 7795546733

Timeline complete