Telephony Contact Centre Services

Award

Buyers

Value

£224,961

Suppliers

Classifications

  • Telephone network

Tags

  • award

Submission Deadline

1 year ago

Published

5 months ago

Description

Requirement for a managed telephony network solution

Documents

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  • Contract Agreement

    The official contract terms, conditions, and scopes of work.

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  • Award Notice

    Details on the tender award and selected suppliers.

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Abri is seeking a dedicated provider to support our out-of-hours service, ensuring residents receive timely, empathetic, and effective assistance when urgent housing management issues arise outside standard working hours. This includes critical concerns such as emergency repairs serious incidents and tenancy-related emergencies. Our goal is to implement an innovative, dependable, and cost-efficient solution that enhances service delivery while maintaining our commitment to high-quality, customer-focused support. The selected provider should offer a robust and responsive system that ensures residents feel supported and always valued.

Katy Reed

Katy Reed

Published 1 week ago

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Organisation

Security Industry Authority

Body governed by public law

Procurement Team

[email protected]

Timeline complete

Publish
Bid
Evaluate
Award
Complete