IT Service Management Tool

Award

Buyers

Value

£769,760

Suppliers

Classifications

  • Software package and information systems

Tags

  • award

Submission Deadline

1 year ago

Published

10 months ago

Description

A new IT Service Management Tool to replace the existing system. The new service management tool will have upgraded features, compatibility, integration and functionality.\r
\r
The scope of the contract is for a supplier cloud-hosted (SaaS) ITSM Solution with an asset management module to optimize IT service delivery. This contract may later be developed into an enterprise management solution to encompass other departments within the Council.

Similar Contracts

Open

Legal Library Materials & Associated Services

Framework to support 24 Local Authorities to provide legal service provision and commentary titles For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-Braintree:-Legal-services./7W52UN5D66 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/7W52UN5D66

Katy Reed

Katy Reed

Published 1 day ago
Open

Microsoft M365 Licensing

• Provide Microsoft 365 licenses as per the quantities listed in the table below. • Consolidate renewal dates into a single annual cycle. • Provide a self-service portal for adding/removing licenses, providing timely procurement and activation of licenses. • Offer flexibility for license adjustments during the contract term. • Guarantee zero downtime during transfer or migration of licenses. • Provide Tiered Support with defined escalation paths. • Value-Added Services: Additional benefits such as training or advisory. • Provide costings for an initial One, Two or Three year contract.

Katy Reed

Katy Reed

Published 1 day ago
Open

Renewing the CofGâr Website

The requirement is for the renewal of the CofGâr website. This will include the enhancement of accessibility features, such as new and redesigned content blocks, as well as improved navigation, lower carbon emissions, and the development of the brand through enhanced income generation features and design consistency.

Katy Reed

Katy Reed

Published 1 day ago

AI Bid Assistant

Our AI-powered tool to help you create winning bids is coming soon!

View Contract Source Save Contract

Organisation

Bournemouth Christchurch and Poole Council

Regional or local authority

Timeline complete

Publish
Bid
Evaluate
Award
Complete