Supply, Implementation of a Customer Relationship Management Solution

Open

Value

£500,000

Classifications

  • Software package and information systems

Tags

  • tender

Submission Deadline

1 month from now

Published

23 hours ago

Description

Dover District Council ("the Council") wishes to select and appoint a suitable Provider for the supply, implementation and maintenance of a Customer Relationship Management solution and invites prospective Providers to submit a Tender to meet the Council's requirements.

The Contract is anticipated to commence June 25 and will continue for a period of three years with the option to extend for a further 24 months (in 12 monthly increments).

Tender returns are to be completed and submitted electronically via the Kent Business Portal www.kentbusinessportal.org.uk by no later than 12:00pm on 4th March 2025.

Documents

Premium

Bypass the hassle of outdated portals. Get all the information you need right here, right now.

  • Contract Agreement

    The official contract terms, conditions, and scopes of work.

    Download
  • Award Notice

    Details on the tender award and selected suppliers.

    Download

Similar Contracts

Open

A replacement solution for the management of pooled PPE

Text to be corrected in the original notice: Place of text to be modified: Title: MARKET ENGAGEMENT - Lancashire Fire & Rescue Service - replacement solution for the management of pooled PPE Instead of: Title: A replacement solution for the management of pooled PPE Read: Title: MARKET ENGAGEMENT - Lancashire Fire & Rescue Service - replacement solution for the management of pooled PPE Other additional information: *Clarifications deadline for this market engagement exercise has been extended to the 07/02/2025. *Supplier responses to the market engagement need to be submitted by 21/02/2025 12:00 noon. *Dates on this notice have been amended to reflect the dates for the market engagement exercise for clarity, this is opposed to the indicative tender dates that were previously published. Lancashire Fire and Rescue Service would like to utilise this PIN notice to notify the market about a potential opportunity and to also facilitate market research. Lancashire Fire and Rescue Service wishes to seek the market's views on the supply and delivery of proposed new solutions to manage our services' pooled PPE including the required hardware and software. We would like to also use this exercise to gauge the level of interest in any eventual procurement activity. LFRS's objectives are to better understand any new approaches or solutions on the market that may be capable of meeting our current and future requirements. We also wish to use this exercise to help inform any potential procurement process that we may enter into. To respond to this opportunity, please log into the procurement portal and use access code F4635RQ294 to access the necessary documentation. All requests for clarifications should be submitted as soon as possible using the "Messaging" facility on the Delta (www.Supply4NWFire.org.uk) procurement portal. If you experience any technical difficulties when accessing the portal please contact the Supply4NWFireeSourcing Helpdesk (not LFRS) on 0845 270 7050 or email [email protected]

AI Bid Assistant

Our AI-powered tool to help you create winning bids is coming soon!

View Contract Source Save Contract

Timeline active

Publish
Bid
Evaluate
Award
Complete