2025-26 Mental Health Telephone Service - NHS West Yorkshire Integrated Care Board

Award

Value

£1,254,558

Classifications

  • Health services

Tags

  • award
  • contract

Published

5 months ago

Description

A telephone service for NHS 111 mental health crisis calls in Barnsley, Calderdale, Kirklees, Leeds and Wakefield 2025-26. This is a 24 hour a day, 7 day a week service.

Documents

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  • Contract Agreement

    The official contract terms, conditions, and scopes of work.

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  • Award Notice

    Details on the tender award and selected suppliers.

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Care (Education) and Treatment Reviews (C(E)TR) for the Southeast and Southwest Integrated Care Boards (ICBs)

NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board (BSW ICB) and Hampshire and the Isle of Wight Integrated Care Board (HIOW ICB) are seeking to secure a Prime Provider who has the capability and capacity to deliver Care (Education) and Treatment Reviews (C(E)TR) for the South East and South West Integrated Care Boards (ICBs), in line with the specified requirements. The Commissioners confirm that whilst they are seeking a Prime Provider, they welcome partnerships, consortiums and/or sub-contractual models, which is at Bidders' discretion. As laid out in the tender documentation, this is a two-lot competitive process under the Provider Selection Regime 2023 (PSR) regulations. The two lead ICBs and lots are: Bath and North East Somerset, Swindon and Wiltshire (BSW) for Lot 1 - South West Integrated Care Boards Hosting (and contract holding) on behalf of the following South West ICBs: • Cornwall and Isles of Scilly • Bath and North East Somerset, Swindon and Wiltshire (BSW) • Bristol, North Somerset, South Gloucestershire (BNSSG) • Dorset • Devon • Gloucestershire • Somerset And Hampshire and the Isle of Wight (HIOW) for Lot 2 - South East Integrated Care Boards Hosting (and contract holding) on behalf of the following South East ICBs: • Buckinghamshire, Oxfordshire and Berkshire West (BOB) • Frimley Health and Care • Kent and Medway • Hampshire and the Isle of Wight (HIOW) • Surrey Heartlands Health and Care Partnership • Sussex Health and Care Partnership The geography covered is that of the above South East and South West Integrated Care Boards named. Services are scheduled to commence on 1st April 2026. The Contract(s), one for each lot, will be for an initial term of 3 (three) years, with an option to extend for any period up to a further 2 (two) years, as defined at the sole discretion of the Commissioners. The detailed breakdown of the requirements can be found within the service specification, which is part of the tender documentation. Provided below is a high-level overview of the requirements to be delivered for all 13 ICBs (listed above), within the South East and South West for each lot. The successful provider(s) will need: • To recruit, train and support the Experts by Experience and Clinical Reviewers. • To book Expert by Experiences and Clinical Reviews for CETR's. TUPE elements are likely to apply (for all specified lots). The TUPE information will be confirmed during the formal invitation to tender (ITT) period to all interested parties. Total combined maximum contract value, across the full potential term of 5 (five) years including any optional extension years is £2,392,536, for both lots combined. A break down of each lots budget can be found within the Invitation to Tender (ITT) documentation. Given the current landscape of the NHS and planned consolidation of Integrated Care Boards, interested parties should be aware that the 13 listed ICBs above will reduce in line with the proposed footprints. These changes will be reflected during the contract term, to further support alignment and collaboration across neighbouring systems. A F01: Prior Information Notice (prior information only) was published back on 30th October 2024, looking for expressions of interest from interested parties from the marketplace. Details of that engagement can be found here - 2024/S 000-035227. This exercise is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner.

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