P2054 - Provision of Cleaning Services to Low Rise and Sheltered Accomodation

Description

The Council wishes to establish a Framework Agreement for the provision of insert Cleaning Services for Temporary Accommodation and Communal Areas of Sheltered and Low Rise Accommodation including:•	Planned Cleaning of all identified areas.•	Periodic (Deep) Cleaning of Low-Rise Accommodation and occasionally Sheltered Housing.•	Windows (external) and high-level glazing. Quarterly high-level window cleaning.•	Reactive Cleaning, both emergency and ad-hoc.•	Provision of specialist cleaning as identified in this Specification.•	Provision of a customer services helpdesk during working hours and an emergency out of hours contact number. •	The management and monitoring of Planned, Periodic and Reactive cleaning requests. •	Supporting the Council in maintaining disaster recovery and business continuity through the provision of an emergency cleaning 24-hour call-out service.•	The delivery of social value outcomes to support key Council policy drivers