Customer Contact Centre Cloud Platform

Award

Buyers

London Borough of Enfield

Value

£1,000,000

Suppliers

Kerv Experience Limited

Classifications

Software package and information systems

Tags

award

Submission Deadline

7 months ago

Published

2 months ago

Description

This contract is for the Council's Customer Contact Centre Cloud Platform (Genesys CX3)

It is being awarded following a further competition under Crown Commercial Services Framework RM6116 Network Services 3 - Lot 4c, Contact Centre Services.

The contract will be for an initial period of 3 years with the option to extend for a period of 2 further years.

Documents

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Contract Agreement

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Award Notice

Details on the tender award and selected suppliers.

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Organisation

London Borough of Enfield

Regional or local authority

[email protected]

Timeline complete

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