Customer Contact Centre Cloud Platform

Award

Buyers

Value

£1,000,000

Suppliers

Classifications

  • Software package and information systems

Tags

  • award

Submission Deadline

7 months ago

Published

3 months ago

Description

This contract is for the Council's Customer Contact Centre Cloud Platform (Genesys CX3)

It is being awarded following a further competition under Crown Commercial Services Framework RM6116 Network Services 3 - Lot 4c, Contact Centre Services.

The contract will be for an initial period of 3 years with the option to extend for a period of 2 further years.

Documents

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  • Contract Agreement

    The official contract terms, conditions, and scopes of work.

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  • Award Notice

    Details on the tender award and selected suppliers.

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Organisation

London Borough of Enfield

Regional or local authority

Timeline complete

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Bid
Evaluate
Award
Complete