Integrated Multi Channel Customer Contact and Resource Management Solution

Award

Buyers

South Yorkshire Police Headquarters

Value

£14,000,000

Suppliers

Sopra Steria Limited

Classifications

Software package and information systems

Submission Deadline

3 months ago

Published

1 month ago

Description

The system underpins the critical functions of the Force Control Room enabling the public to contact the force in both emergency and non-emergency situations. As well providing contact management channels for the public the system also enables internal force communications with officers via Airwave radio technology and provides resource management capabilities for officers/vehicles, officer safety features are also built into this technology.

Documents

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Contract Agreement

The official contract terms, conditions, and scopes of work.

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Award Notice

Details on the tender award and selected suppliers.

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