Contact Centre as a Service

Award

Buyers

Value

£1,372,300

Suppliers

Classifications

  • Telephone switchboard services

Tags

  • award
  • contract

Published

1 week ago

Description

A solution for a secure, scalable & resilient Contact Centre as a Service (“CCaaS”) that integrates with the Authority’s Telephony service and data sources (Active Directory, ServiceNow, etc).

Documents

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  • Contract Agreement

    The official contract terms, conditions, and scopes of work.

    Download

  • Award Notice

    Details on the tender award and selected suppliers.

    Download

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Organisation

The Corporate Officer of the House of Commons and the Corporate Officer of the House of Lords (acting jointly)

Ministry or any other national or federal authority, including their regional or local subdivisions

Suzanna Faria-Johnston

[email protected]

Timeline complete

Publish
Bid
Evaluate
Award
Complete