Extra Care and Care at Home PRINCIPAL providers

Complete

Value

£0

Classifications

  • Health and social work services

Tags

  • tender

Submission Deadline

9 months ago

Published

10 months ago

Description

Cheshire West and Chester Council intend to merge previously two separate services (Care at Home and Extra Care Housing) into one Service to deliver on the Council's commitment to commissioning on a Strengths-Based and Outcome-Focused approach to deliver high-quality services and meaningful outcomes for people within the Borough. 

Providers delivering these services will work with the Council, with residents in receipt of care and with relevant stakeholders to evolve these care provisions, focusing on an enabling and reablement approach 'doing with not doing for', achieving  Care Act identified outcomes, and enabling people to live a great life within their local communities. 

The new service will be delivered within seven geographical localities across the borough which is reflective of our Community Social Work Teams to strengthen working relationships between the Council's Social Work and Occupational Therapy Practitioners and the Care Provider's workforce.    

Each of the seven localities will have one Principal Provider (previously referred to as Prime Providers) and a number of Associate Providers (previously referred to as Framework Providers).  
Each locality has at least one Extra Care Housing Scheme as part of its community.  The Principal Provider will lead and deliver all care and support hours required within their awarded scheme from day one, plus a percentage of the Care at Home hours required within the local locality.  As the borough is a geographical mixture of both urban and rural areas, each locality is impacted by differing levels of need and demand.  Therefore, the percentage of Care at Home hours will be determined by the need and demand within each locality and care hours allocated to Principal Providers will be expected to grow naturally as current care packages evolve and new ones are commissioned.   

All remaining Care at Home hours available will be allocated to the Associated Providers - see DN741081 for tender pack for Associates

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Accommodation-Based Support Service for Women at Risk of, or Fleeing Domestic Abuse.

The Council is seeking to appoint a supplier to deliver a safe and secure 12-bedded refuge that will provide a place of safety for single women and women with families/children who have experienced, or who are at risk of, domestic abuse and/or harassment e.g. honour based violence, forced marriages. The service will aim to prevent homelessness, and to provide appropriate levels of housing-related support people to manage and maintain independent living. The support will be solution focussed, aimed at resolving issues and preventing crisis. This service is expected to provide a safe place of refuge for single women, and women with children, that is available for same day access 24 hours a day, appropriate to a range of support needs. The maximum financial envelope available to the Council to fund this procurement is £225,000.00 per annum. Service Aims and Objectives • The core aim of the service is to support and empower women to reduce the impact of domestic abuse in their lives, to make informed decisions, take control and access opportunities that promote independence and a future, free from abuse. • The successful party will work with the Commissioning team to effectively and efficiently achieve the following aims: • Provide refuge accommodation and housing related support to women and their children who are fleeing from or at risk of domestic abuse. • To offer both single women, and women with children a safe place to live, and to support service users through the provision of an inclusive, sensitive, non-judgmental and non-oppressive support service • Identify collaborative ways to work with women to raise their self-esteem and achieve their goals and, where required, to identify counselling support to help them to overcome the negative relationships experienced in their past. • To be culturally sensitive and flexible in its approach to dealing with referrals and deliver timely responses in order to meet the needs of the wide range of domestic abuse issues affecting the lives of women and their children referred to them. • To deliver the service in a manner that takes account of residents' racial and or religious background and respects individual dignity and privacy. • To deliver services which promote good practice, are compliant with all relevant government legislation and follow published guidance with regard to the implementation of national and local strategies • To deliver services which contribute to local implementation of national and local strategies • Develop partnerships with agencies and communities to make job opportunities easily accessible and to increase the potential of women living in the refuge • To provide expertise in the area of domestic abuse in order to provide support, information and guidance to partner agencies • Be proactive in identifying and applying for additional sources of funding to provide additionality to the services provided. The main objectives of the Service will be to; • To provide temporary accommodation and housing related support to enable service users of this domestic abuse service to manage in their accommodation and to enable them to live as independently and inclusively in the community as possible and to enjoy the highest possible quality of life • To work with each service user to develop a support plan and help them to achieve and review the targets contained in the plan • To promote realistic expectations around move-on from the service and support service users to consider a range of move-on options, including private sector accommodation • To promote greater independence for all users through practical assistance, emotional support and employment and skills training • Help women to rebuild their lives including helping them to access community facilities such as drug treatment services, counselling, legal and financial advice and services, etc • To provide a service informed by an awareness of the law and provision for mitigating against a range of harmful practices e.g. forced marriage, honour-based violence, female genital mutilation and faith-based violence • The service will assist women to access provisions for children as necessary including nursery and school places • The enhance the potential of service users to improve their self-advocacy skills, use local resources and take control of their lives. The provider will also seek to promote and facilitate effective service user involvement • To deliver the support programme in a flexible manner, so that it can manage the fluctuating support needs of service users

Katy Reed

Published 3 hours ago

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