Extra Care and Care at Home PRINCIPAL providers

Description

Cheshire West and Chester Council intend to merge previously two separate services (Care at Home and Extra Care Housing) into one Service to deliver on the Council's commitment to commissioning on a Strengths-Based and Outcome-Focused approach to deliver high-quality services and meaningful outcomes for people within the Borough. 

Providers delivering these services will work with the Council, with residents in receipt of care and with relevant stakeholders to evolve these care provisions, focusing on an enabling and reablement approach 'doing with not doing for', achieving  Care Act identified outcomes, and enabling people to live a great life within their local communities. 

The new service will be delivered within seven geographical localities across the borough which is reflective of our Community Social Work Teams to strengthen working relationships between the Council's Social Work and Occupational Therapy Practitioners and the Care Provider's workforce.    

Each of the seven localities will have one Principal Provider (previously referred to as Prime Providers) and a number of Associate Providers (previously referred to as Framework Providers).  
Each locality has at least one Extra Care Housing Scheme as part of its community.  The Principal Provider will lead and deliver all care and support hours required within their awarded scheme from day one, plus a percentage of the Care at Home hours required within the local locality.  As the borough is a geographical mixture of both urban and rural areas, each locality is impacted by differing levels of need and demand.  Therefore, the percentage of Care at Home hours will be determined by the need and demand within each locality and care hours allocated to Principal Providers will be expected to grow naturally as current care packages evolve and new ones are commissioned.   

All remaining Care at Home hours available will be allocated to the Associated Providers - see DN741081 for tender pack for Associates