Provision of Customer Satisfaction Surveys

Award

Buyers

Value

£748,818

Suppliers

Classifications

  • Customer survey services

Tags

  • award

Submission Deadline

3 months ago

Published

1 week ago

Description

This notice detailing the award of a Call-Off Contract for the provision of Customer Satisfaction Surveys. This procurement was undertaken through the Crown Commercial Services, Research and Insights Dynamic Purchasing System Agreement (RM6126). The Call-Off contract was awarded following a further competition process.

The contract is awarded for an initial period of three years with the possibility of a one-year extension.

Total Awarded Value is maximum of all charges including optional contract extension

Documents

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  • Contract Agreement

    The official contract terms, conditions, and scopes of work.

    Download

  • Award Notice

    Details on the tender award and selected suppliers.

    Download

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National Survey for Wales, 2026-27 to 2031/2033

Under the contract, the Contractor will conduct fieldwork for the National Survey from March 2026 until March 2031 (with the option to extend fieldwork to March 2032 or March 2033), and to supply the resulting annual data files to the Client along with technical documentation. The proposed survey will cover a wide range of topics, gathering data from a random sample of adults across Wales, and will be online-first (with an alternative mode available).

Llywodraeth Cymru / Welsh Government

Llywodraeth Cymru / Welsh Government

Published 1 month ago

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Organisation

NHS Supply Chain Coordination

NHS

Gurwinder Kaur

[email protected]

0115 857 9485

Timeline complete

Publish
Bid
Evaluate
Award
Complete