CRM Consultancy

Award

Buyers

Value

£48,000

Suppliers

Classifications

  • Software programming and consultancy services

Tags

  • award

Submission Deadline

3 months ago

Published

2 weeks ago

Description

NICE's strategic ambitions require both process and digital transformation. Customer and stakeholder management is a key element in realising this objective.  

A Customer Relationship Management (CRM) system has been identified an an important digital tool to support this need. NICE already has a Dynamics CRM in use by a small number of users and we are seeking to wider this starting with NICE Advice, Implementation and Partnerships and Communications teams. 

All the foundational and base configuration outcomes will be designed to scale with the minimum necessary effort to the rest of the organisation in a later phase.

The ITQ will be sent to a selection of suppliers.

Documents

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  • Contract Agreement

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  • Award Notice

    Details on the tender award and selected suppliers.

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Organisation

National Institute For Health And Care Excellence

Body governed by public law

Sharon Martin

[email protected]

020 7045 2024

Timeline complete

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