IT015 PAY360 PAYMENT SUITE HOSTING & SUPPORT WITH SECURE PCI TELEPHONY

Award

Value

£408,198

Classifications

  • Financial analysis and accounting software package

Tags

  • award

Submission Deadline

2 months ago

Published

1 month ago

Description

Support and hosting of the Payments and Income Management system (Pay360) with secure PCI Telephony which covers the following essential core systems currently operational within the Council:
(1) A central income processing and repository module used to assist with validating, processing and storage of income.
(2) Debit or credit card payments taken over the telephone, online and in-person. Telephone payments taken on Pay 360 integrate with the PCI Pal telephony solution included in this contract.

Documents

Premium

Bypass the hassle of outdated portals. Get all the information you need right here, right now.

  • Contract Agreement

    The official contract terms, conditions, and scopes of work.

    Download
  • Award Notice

    Details on the tender award and selected suppliers.

    Download

Similar Contracts

Open

PROVISION OF FIRST RESPONSE FINANCE LTD FINANCIAL MANAGEMENT SYSTEM

Here at First Response Finance our purpose is to provide great credit solutions through service excellence and continual improvement for non-prime customers. We are an FCA registered finance company who specialise in providing vehicle finance for non -prime customers via independent motor dealers. The underlying principle upon which our company is built is that it "starts with People", because by obtaining, training and retaining good people with the right attitudes, values and ethics, with learned skills and competency we will more readily be able to attract, service and retain our customers. This is shown through us winning several awards including but not limited to: - Outstanding Workplace Award - Firm of the Year - Best Car Finance Provider - 3 star Best Companies - Feefo's Gold Trusted Service Award. At our company, we pride ourselves on investing in our people resulting in low staff turnover and an average tenure of 10 years across 320 employees. Our values underpin our behaviours and mindset which are to be open and honest, be customer driven, be a team player and have a winning attitude. This strong foundation has fuelled our growth over the past two decades. In 2023, we ambitiously set a goal to double our volumes over the next five years while maintaining a similar headcount, and we're proud to be on track with revenue up nearly 60% in just three years. As we continue on this growth trajectory, we're committed to modernising our processes, including our accounting system, a core component that hasn't been updated in over 20 years. We're seeking a cutting-edge SaaS solution to revolutionise our procedures by enabling transaction-level detail and a quantum leap in efficiency. Currently, our portfolio includes over 120,000 agreements. At month-end, each agreement generates a comprehensive list of journal entries, ranging from earned income and bad debt provisions to commissions and other related costs. These are calculated by our proprietary IFRS9 system, and we would expect the journals to flow from this system into the new financial management system seamlessly. Additionally, during each monthly period we process numerous weekly, fortnightly and monthly cash transactions from our diverse customer base (i.e. many agreements receive multiple payments each month). As a result, revolutionising bank reconciliations is a key objective in this process. As well as the portfolio transactions, we also process typically 150 AP invoices each month and 50-100 employee expenses. To support our ambitious growth, we need a robust, scalable system capable of managing high volumes of data without compromising on detail or performance. We're excited to partner with a forward-thinking SaaS provider who can deliver innovative solutions that align with our dynamic needs. Additional information: https://in-tendhost.co.uk/intendsharedservices/ Is a Recurrent Procurement Type? : No

AI Bid Assistant

Our AI-powered tool to help you create winning bids is coming soon!

View Contract Source Save Contract

Organisation

Andrew Thompson

[email protected]

0191 433 2891

Timeline complete

Publish
Bid
Evaluate
Award
Complete